As a Store Person, you show your passion for delivering exemplary customer service, striving to exceed expectations and ensure each customer's (internal or external) experience is memorable. Be an excellent communicator with a strong ability to develop cooperative working relationships with suppliers, delivery drivers and all hotel departments.You thrive in a vibrant, fast-paced environment, delivering service that feels effortless, intuitive, and personal. Every shift, you help create those little moments that leave a big impression.About the VenueHannah St Hotel brings together boutique accommodation, thoughtful design, and Melbourne’s rich food culture. Home to five unique Mulberry Group venues, the hotel offers experiences that span the full day, from relaxed morning coffee rituals to vibrant late‑night gatherings. Each venue is crafted to reflect the city’s layered culinary identity while introducing something new and contemporary. With 188 boutique rooms, dedicated wellness areas, and creative studio spaces, Hannah St Hotel serves as a welcoming neighbourhood hub. It’s a place where hospitality and design meet seamlessly, offering guests a fresh way to experience Melbourne and its surrounding community. About YouWith a strong focus on precision, presentation, and the guest experience, you bring exceptional attention to detail to everything you do. You combine high service standards with strong organisational skills, ensuring tasks are completed efficiently and to a consistently high quality for both internal and external stakeholders. You’re not afraid to get your hands dirty and be right in the middle of the activity, contributing actively while staying fully engaged. You thrive in collaborative environments and enjoy being part of a team that values professionalism, creativity, and genuine hospitality. Key Responsibilities Manage daily deliveries, ensuring goods meet quality standards and are stored safely to prevent damage. Maintain accurate inventory systems, support monthly and annual stocktakes, and reconcile physical counts with records. Assist with purchasing activities, supplier coordination, and administrative tasks related to stores and procurement. Help develop and improve procedures for storage, distribution, and overall store operations. Liaise with department heads to plan supply needs, delivery schedules, and specification changes while supporting financial administration. Uphold safety, cleanliness, and professional presentation standards in the store, loading dock, and personal grooming. Support operational needs such as event bump-ins and carry out additional tasks as directed by management. What You BringYou hold a hospitality or business education/certificate preferred but not essential. You have work experience relevant to the role, including experience in hospitality, hotels or multi-departmental operations You’re no stranger to the industry with one year of experience in hotels, retail or similar You can physically meet the demands for this role including constant sitting, frequent computer and phone use involving repetitive and sustained use of the upper limbs About Hannah St HotelHannah St Hotel is the bold new addition to Melbourne’s hospitality landscape - designed by Flack Studio, developed by Time and Place, and brought to life through a partnership with The Mulberry Group and TFE Hotels. It is a destination for both locals and travellers, offering memorable experiences across its diverse venues. Learn more at hannahsthotel.comHow to ApplyIf you’re ready to be part of Melbourne’s newest hospitality destination, we’d love to hear from you.Please submit your application, including your resume and a brief cover letter outlining why you’re passionate about joining the team at Hannah St Hotel.
