UX Content Designer - Telco Digital Transformation Location: Sydney CBD (Hybrid - 3 Days Onsite) Contract Type: Until June 30th 2026, high chance of extension. Rate: $800 Super per day Role Purpose and Environment We are seeking a skilled and experienced UX Content Designer to join a high-performing digital team on a day rate contract basis. This role is central to shaping the content strategy and execution across digital platforms, with a primary focus on a self-service mobile application. You will also contribute to web and eCommerce experiences, ensuring content is purposeful, user-focused, and aligned with the organisation's digital tone of voice. This is a hybrid role based in Sydney CBD, with an expectation of three days per week onsite. Key Responsibilities Develop and deliver UX content for digital platforms, including mobile apps, websites, and eCommerce journeys. Collaborate with stakeholders and project teams to understand business needs and translate them into effective content solutions. Contribute to digital transformation initiatives, balancing user needs with business objectives. Manage multiple priorities and switch between projects while maintaining high-quality output. Take ownership of content tasks, working independently to meet deadlines and secure approvals. Partner with UX and visual designers to create content that enhances usability and supports customer goals. Conduct content reviews with developers to ensure technical feasibility and implementation accuracy. Present content strategies and recommendations to stakeholders with clarity and confidence. Skills and Experience Essential: Demonstrated experience in UX content design or UX writing, particularly for self-service and eCommerce platforms. Strong understanding of user-centred design principles and accessibility standards. Proven ability to simplify complex information into clear, user-friendly content. Experience working in agile environments and participating in agile ceremonies. Excellent communication and stakeholder engagement skills. Ability to manage multiple projects and adapt to changing priorities. Desirable: Experience contributing to large-scale digital transformation projects. Familiarity with tools such as Figma, Jira, and Confluence. Strong collaboration skills and the ability to work effectively with cross-functional teams. What to do next If the above requirement aligns with your skills and experience, and you are seeking a rewarding challenge as UX Content Designer, then please apply now and forward an updated resume to reece.perkins@hyas.com.au2984159
