Introduction About Us At Prevail, we believe success isn’t given, it’s built. We stand alongside discerning customers to protect what they’ve created in life and business, with the same care and commitment they put into building it. We deliver crafted insurance solutions across niche segments: High Net Worth, Specialty (specialised small business), and Lifestyle & Leisure. These are customers with unique and complex needs, and we design coverage that fits, removes friction, and takes risk off their plate. Everything we do aims at the best experience and the best outcome for the end customer: clear processes, fast decisions, reliable coverage, and measurable results. We act with integrity, own our outcomes, and get 1% better every day, progressive, energetic, and forward-thinking by design About the Opportunity Prevail is seeking a National Underwriting & Performance Manager a senior leadership role responsible for shaping and executing our underwriting strategy across High Net Worth, Lifestyle & Leisure, and Specialty portfolios. You will be the strategic underwriting face of Prevail, working alongside the CEO and Group Chief Actuarial. You will be the strategic underwriting face of Prevail, both internally and externally. Working alongside the CEO, you will steer product mix, pricing strategy, underwriting frameworks and portfolio governance to deliver strong return on capital and sustainable growth for our insurer partners. This role leads and develops our National Product Leads (currently three), providing clear direction, technical coaching and performance leadership. You’ll ensure our underwriting teams have the structure, capability, sophistication and agility needed to compete and win in a modern MGA environment. Key Responsibilities Lead Prevail’s national underwriting strategy across High Net Worth, Lifestyle & Leisure, and Specialty portfolios, ensuring strong alignment to insurer risk appetite and commercial objectives. Drive portfolio performance and profitability using data-led insights to adjust pricing, risk selection, retention and distribution levers to maximise sustainable growth. Act as the strategic underwriting face to insurer partners, building trust through transparent reporting, technical clarity and strong portfolio stewardship. Provide senior technical oversight, making decisions on complex or non-standard risks and guiding Product Leads through high-value or unusual submissions. Strengthen underwriting governance by maintaining consistent frameworks, guidelines, quality assurance and audit processes across all product lines. Develop and uplift team capability through coaching, clear expectations and building future-ready underwriting structures that leverage digital enablement. Skills and Qualifications Significant experience in underwriting or insurance operations with proven leadership across complex or high-value portfolios. Deep technical underwriting capability, including pricing fundamentals, risk assessment, portfolio management and strong commercial judgement. Experience in high net worth or specialised personal lines, with confidence navigating bespoke or non-standard risks. Strong stakeholder influence and communication skills for effective engagement with brokers, insurer partners and senior leadership. Demonstrated ability to analyse portfolio trends, translate data into insights and convert findings into strategic actions. A leadership style grounded in coaching, accountability and capability uplift, with experience supporting succession pathways. Benefits As a valued member of Prevail, we believe that when people thrive, performance follows. That’s why we’ve built a benefits offering that supports your wellbeing, growth, protection, and purpose—not just at work, but in life. We back our team with real flexibility, meaningful development, and a culture where accountability, integrity, and contribution matter We believe in hybrid working, purposeful time together to build strong connections, spark ideas and move faster, while giving you the space and flexibility to focus and perform at your best. You’ll grow through structured development, mentoring and tuition support, with ANZIIF accreditation pathways that convert learning into real capability. You're backed by company-paid Life, TPD, Salary Continuance and Travel insurance, with access to additional discounted cover. Your wellbeing is supported through annual health checks, skin checks, flu shots, holistic wellness programs and confidential counselling. You’ll thrive in a collegiate, high-trust culture where integrity and accountability matter, your ideas land quickly, and your contribution counts. Why Join Prevail This is more than a role it’s your chance to help shape one of Australia’s most forward-thinking specialist underwriting agencies. At Prevail, you’ll work on complex, meaningful risks across High Net Worth, Specialty, Lifestyle & Leisure for customers who expect more and value precision. You’ll be part of a high-performance, no-ego culture where ideas move fast, ownership is real, and the team succeeds together. We’re modernising how we work from better systems and digital platforms to refreshed, purpose-built office spaces designed to energise and connect. And we back what matters to you with volunteer leave, a genuine focus on wellbeing, and a working rhythm that supports both your ambition and your life. If you’re ready to grow with a business that’s moving fast, shape something meaningful, and help set a new benchmark for what great looks like in specialist insurance — this is your moment. Our Culture & Values At Prevail, our values aren’t just words they’re behaviours we live every day. They guide how we work, how we show up for each other, and how we deliver results. P – Problem-Solving We lean into challenges with creativity, energy, and action. R – Relationships We build trust through genuine connection and shared success. E – Easy to Deal With We make life easier for customers, partners, and colleagues. V – Value We focus on what matters and deliver with integrity. A – Accountability We take responsibility and follow through — no excuses. I – Integrity We do the right thing — even when no one’s watching. L – Learning We challenge ourselves to improve — every day, in every way. To Apply We are always on the lookout for great talent, if you are interested in a confidential conversation regarding career opportunities, please email talent@steadfast.com.au We believe that our people are our greatest asset. Our people are chosen for their personalities, their ethics and professional qualities without any exclusion, preferential treatment, or discrimination. We are proud to be an equal opportunities employer and do not discriminate by reason of age, gender, gender identity, race, sexual orientation, nationality, religion or disability or any other difference. We encourage applications from all individuals and will provide appropriate assistance for candidates with disabilities or special needs throughout the recruitment process upon request. Recruitment Privacy Collection Notice: Steadfast Group Limited and the Steadfast entity recruiting for this role (“we/us”) collect your personal information to assess your application, communicate with you, conduct police checks (for all hires) and other role-specific checks where relevant and lawful, and if successful, progress onboarding. If you do not provide requested information, we may not be able to progress your application. If your application is unsuccessful, we may keep your details and contact you about future opportunities unless you opt out; you can opt out at any time by contacting talent@steadfast.com.au. We may share information with Steadfast related entities and service providers supporting recruitment (e.g., screening/verification providers, agencies, and technology providers). Information may be stored or processed in Australia, New Zealand, Singapore and the Philippines (which may change over time). For more information, see: Full notice: https://steadfast.elmotalent.com.au/careers/default/pages/termsandconditions Privacy Policy: https://www.steadfast.com.au/privacy-policy For privacy access/correction requests or complaints contact the Privacy Officer at privacyofficer@steadfast.com.au or 61 2 9495 6557.
