Job Description We are hiring for multiple permanent full-time positions. You will need to be available to start on Monday 13th April 2026. The role of a Claims Consultant is a challenging and rewarding role within the Life Insurance Industry. It requires you to assess and adjudicate on claims made by individuals under their policies who are at their most vulnerable (sick or injured) efficiently, fairly, and honestly. As a part of the role, you will at times interact with a variety of customers, doctors, accountants, lawyers, rehabilitation experts with a goal to make decisions. In this role you will: Independently manage a portfolio of life insurance claims end-to-end Assess, analyse, calculate, and finalise claims payments Active engagement of external and internal specialists Provide exceptional customer service and compliance Participate in case conferences, peer case discussions, and instructing third party service providers Under your employment at TAL, we offer a full and comprehensive training program called “Foundation” where we teach you how to assess claims from the start. You will form part of this team and in your first 4 months of participation in the program, you will receive in depth training and support to achieve your first claims delegation within that period. If you are customer focused, analytical, curious, organised, logical, reliable, flexible and want a role that will grow into a professional career, we want to hear from you!
