Who we are? At Torrens University Australia, making a difference is in our DNA. As a Certified B Corporation, we belong to a global community of future-focused companies using business as a force for good. We believe in the transformative power of education to change lives, families, communities – and the world. That’s why we’re on a mission to increase access to higher education, so learners from all walks of life can chase their dreams. Just like our students, our employees are a diverse group who want to make an impact. When you join us, we give you the freedom to be bold, creative and courageous – with flexible working arrangements that allow you to bring your best. We’ve built a culture that celebrates community, collaboration and innovation, where people love what they do. About the role: We’re looking for a Senior Salesforce Application Engineer to help develop, maintain and enhance our Salesforce CRM and Marketing Cloud platforms within a complex, integrated environment. This role focuses on building and supporting integrations between Salesforce and our Student Management System (Banner) using Informatica, along with a range of other connected systems across the business. You’ll bring strong Salesforce development experience, a solid understanding of CRM and marketing automation, and a hands-on approach to coding, configuration and troubleshooting. Working closely with teams across the organisation, you’ll play a key role in delivering practical, scalable and high-quality solutions that support business outcomes and help us get more value from the platforms we already have. Key accountabilities (but not limited to): Salesforce development & customisation : Design, build and enhance Salesforce CRM and Marketing Cloud solutions using Apex, Lightning (Aura & LWC) and configuration best practice. Integrations & connected systems: Deliver and support robust integrations between Salesforce, Banner and other enterprise systems using APIs and integration platforms (including Informatica). Marketing Cloud & AI enablement: Lead development and optimisation across Marketing Cloud (Journeys, Automation Studio, Contact Builder), while identifying practical opportunities to incorporate AI where it adds value. Hands-on technical leadership: Troubleshoot complex issues, perform root-cause analysis, and continuously improve performance, scalability and reliability across the Salesforce ecosystem. Collaboration & solution design: Work closely with cross-functional teams to understand business needs, translate them into technical solutions, and deliver outcomes that are fit-for-purpose and future-ready. Who you are: You’re a senior Salesforce engineer who is deeply technical, commercially minded, and hands-on by nature. You’ll bring: Proven experience as a Salesforce Developer / Senior Application Engineer, with strong, real-world coding capability Expert-level knowledge of Apex, Lightning (Aura & LWC), Salesforce configuration and development best practices Strong Salesforce Marketing Cloud experience, including Journeys, Automation Studio, Contact Builder and campaign optimisation Demonstrated experience delivering complex Salesforce integrations, ideally across enterprise environments Solid understanding of CRM, marketing automation and data flows across connected systems Confidence advising on best practice, optimisation and AI use cases, not just building what’s asked The ability to communicate technical concepts clearly to non-technical stakeholders and work collaboratively across teams Formal Salesforce certifications (Platform Developer, Marketing Cloud) are highly regarded, but your depth of hands-on capability and problem-solving mindset matter most. This is a full-time, permanent position with hybrid flexibility to work from home and a campus near you. Preferred locations are Sydney and Melbourne. To review the full job description please 'Click Here’ . Why join us? Bold, modern and agile, we’re Australia’s fastest-growing university, going from 164 students in 2014 to 40,000 alumni across 115 countries and 2000 staff today. In 2020, Australian Financial Review named us one of the country’s most innovative companies. As we continue to establish ourselves as a truly global university, we never lose sight of our student-centric approach. Supported by teams of passionate people, you’ll find endless opportunities for professional development and career progression. We are proud to be an equal opportunity employer and committed to creating an inclusive workplace. We do not discriminate on the basis of race, colour, religion, age, ethnicity, gender identity, sexual orientation, disability, or any other protected characteristic. We encourage applications from Aboriginal and Torres Strait Islander peoples for all positions. What we offer: We support your personal passions, development and wellbeing, to make your working life a more rewarding experience. At Torrens University Australia, you’ll benefit from: Join an Australian Company: Be part of an organization owned by Strategic Education Inc, listed on NASDAQ. Flexible Working Conditions: Enjoy the flexibility to work from home and from a campus near you. Company Culture: Thrive in a supportive and collaborative work environment that values diversity and inclusion. Hiring process: We aim to provide you with the necessary information you need at each stage of this process to put your best self forward. Should you have accessibility requirements or needs please contact nikeey.silwal@torrens.edu.au for confidential support to ensure an equitable, barrier free application process as we have a Reasonable Adjustment Procedure in place to support you through the recruitment process. We are a 2025 Circle Back Initiative Employer and commit to respond to every applicant. To learn more about what makes Torrens University Australia a great place to work, visit https://www.torrens.edu.au/blog. We’d love to hear from you. Job Reference: R29325 To ensure a fair and thorough review process, applications will close on Wednesday, 1st April. We encourage early applications, as the role may close earlier if a suitable candidate is identified. If you require a reasonable accommodation to complete our application process, please contact our Human Resources Department at yourcareer@torrens.edu.au
