Job Description We are seeking a highly organised and commercially aware Business Manager to join our leadership team on the Sunshine Coast. This position is pivotal to ensuring strong governance, brand compliance, and operational alignment across the Novotel Sunshine Coast business. Working closely with the Portfolio General Manager and Leadership Team, you will streamline administration, drive follow-up and accountability, coordinate compliance programs, and support key property and portfolio initiatives. If you thrive in a fast-paced hotel environment, enjoy working at a leadership level, and take pride in structure, detail, and follow-through - this role offers real scope and influence in being able to create change and meaningful results. What You’ll Be Responsible For Executive & Portfolio Support Provide high-level administrative support to the Portfolio General Manager and Senior Hotel Management. Manage scheduling, reporting, documentation, and portfolio-wide communications. Support consistency and alignment across the Sunshine Coast business and Convention Centre as well as the portfolio. Turn an idea into something real and make it happen from the ground up. Compliance & Brand Governance Coordinate brand audits and ensure audit readiness across properties. Maintain accurate compliance records and documentation. Track and drive completion of brand programs and compliance action plans. Act as a central liaison with key stakeholders along with portfolio properties to ensure alignment with strategic projects. Project Coordination Act as the Leader for designated initiatives across the property and portfolio Support the Engineering and Operational Management teams with tracking, reporting, and stakeholder coordination. Monitor timelines and deliverables to ensure projects are delivered efficiently and in line with expectations When needed, be hands-on and operationally involved to achieve outcomes.
