Role: Field Coordinator Location: Sydney – Travel required Day rate contract : $600 - $700 Duration : 6 months initially Role: · Coordinate and support the onsite rollouts of a new Content Management System across a large, multi-site retail network, ensuring smooth cutovers, minimal operational disruption, and rapid issue resolution through close collaboration with franchisees, store teams, and delivery partners. · This is an office and field base role with travel required across Australia. KEY RESPONSIBILITIES · Coordinate pilot and rollout schedules alongside multiple retail vendors, and field teams to secure access windows and minimise disruption to trading. · Act as the primary on-the-ground contact during deployments, attending sites during key cutover windows where required. · Ensure store readiness requirements are completed prior to deployment. · Run and validate readiness and cutover checklists (site access, hardware confirmation, communications, escalation paths, fallback plans) · Confirm deployment readiness and provide go/no-go recommendations to the Product Lead. · Coordinate external vendors including CMS providers, field technicians, and hardware partners to ensure correct resourcing, equipment, and instructions are in place. · Triage and coordinate resolution of store-level issues during rollout and hyper-care (e.g. screens offline, incorrect content, playback failures). EXPERIENCE · Proven experience in deployment coordination, field rollout, or operations technology roles (multi-site retail highly preferred) · Project Coordinator background within Retail or related industries would be considered · Comfortable working in fast-paced, customer-facing environments · Strong coordination and follow-through skills across scheduling, readiness checks, escalation, and issue closure · Practical troubleshooting capability for digital signage, media players, connectivity, and playback issues · Strong written and verbal communication skills with the ability to manage multiple vendors · High attention to detail and disciplined approach to checklists and documentation. · Flexibility to work outside standard hours during rollout windows (early mornings, evenings, weekends). · Full Australian driver’s licence required. · Willingness and ability to travel regularly.
