The Law Society of NSW is Australia's largest and most influential membership association for solicitors. We're not all lawyers, but we work together to support the legal profession and ensure a just society for all. We are currently looking for a full time Legal Support Manager to cover a period of parental leave for 12 months. About the team The Legal Regulation Department is responsible for undertaking the activities associated with the Council and Law Society’s obligations under the legal profession legislation. It licences and registers the legal profession in NSW, investigates complaints relating to the conduct of practitioners referred to it by the Legal Services Commissioner, and reviews referrals received from Courts or Tribunals. The Legal Support team coordinates administrative support across the Department About the role This is a high-quality support role that oversees the day to day administration for the Legal Regulation Department and manages the Administration team. In addition, this role is the primary point of contact for administrative issues including members of the Professional Standards Department committees, the Legal Services Commissioner and internal and external stakeholders. What you'll be doing In consultation with the Director Legal Regulation, create, implement and maintain administrative processes, systems and procedures for the Professional Standards Department to ensure efficient allocation of work, workflows, working standards and practices. Monitor the implementation of those process, systems and procedures by developing effective reporting on the allocation of work, workflows, working standards and practices, and work to continuously approve that reporting in consultation with the Director. Support the Director to oversight risk management frameworks and work health and safety issues with the Department. Oversee the day to day management and supervision of the Administration team. Liaise with internal and external stakeholders in relation to the administrative work of the Department. Take responsibility for secretariat support to the committees of the Department including compiling agendas, collating apologies and leaves of absences, collation of reporting members, minutes of meetings and communicating key information. Responsible for the maintenance of the Professional Standards Department precedents and resources including its library and loose-leaf services. Take responsibility for obtaining and collating statistics from the Society’s database and preparation of the Annual Report, monthly and other reports for management and legal officers. Take responsibility for the timely and accurate entry of information into the relevant database and systems and the generating of monthly reports. About you Completion of a Certificate level qualification with relevant work experience, or an equivalent combination of relevant experience and/or education/training. Microsoft 365 Knowledge and experience Administration Experience. High level communication skills; sound interpersonal skills; and a proven ability to exercise sound judgement and problem solve. An ability to balance competing demands in a high volume and fast paced environment. Ability to practice open communication, lead by example and effectively provide honest and constructive feedback. Ability to plan and organise self and others to ensure the completion of tasks and to manage and support others to succeed in their roles. To apply The Law Society of New South Wales is committed to building and maintaining a respectful and inclusive workplace, appointing the best person for the role and supporting diversity. Applications should contain a CV and cover letter that outlines your key experience and motivations for this role.