About the company/role: Our client is a Gelato ingredient and pre-mix manufacturer who supplies who supplies high-quality ingredients to well-known food service chains. Their site is based in Western Sydney and they are seeking a Sales & Technical manager to join their team in a full-time, permanent basis. This is a fully-office based role with a reasonable amount of travel involved. The role will report directly to the National Sales Manager and will have 3 direct reports. The ideal background for this role is someone who comes from a Chef/ Kitchen background with hands-on experience with dairy/ gelato products. Duties: Build and maintain relationships with new and existing customers Identify new business opportunities and expand the customer base Negotiate pricing, contracts, and supply agreements in line with company strategy Track sales performance, forecast demand, and report on market trends Develop a deep understanding of the production process, flavour profiles, and ingredient standards Provide guidance to customers and resolve any technical issues Support the development of new flavours by relaying customer feedback and market insights Work closely with procurement and production to ensure orders, volumes, and delivery schedules align with customer needs Skills/experience: Professional background as a chef, pastry chef, or in a commercial kitchen environment Strong understanding of food production, flavour development, and ingredient quality Previous experience in sales, account management, or customer‑facing roles Excellent communications skills when dealing with customers and cross-functional team members Comfortable negotiating pricing, managing objections, and supporting long‑term relationships Strong attention to detail, especially when coordinating orders, deliveries, and customer requirements Passion for high‑quality food and a genuine interest in flavour, craftsmanship, and innovation Apply! If you think this could be the role for you then please apply now! Please send us a cover letter AND a detailed resume in WORD format (PDFs can be corrupted / not processed). Or, if you have any questions, please contact Claire on 61 . With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
