Why join us? We have a long history of providing exceptional care that empowers older people to live a full life. When you join us, you will be provided with not-for-profit salary packaging benefits and the support of an experienced leadership team. Southern Cross Benefits! Salary Packaging ($15,900), plus meal and entertainment benefit package to the value of $2,650 Heart HQ - our Southern Cross Care (NSW & ACT) People Platform, packed with exclusive retail discounts, and features designed to help you celebrate, connect and succeed Fitness Passport - Discounted workplace health and fitness program available to you and your family. Gain full access to nominated gyms, pools, health and leisure centres across NSW & ACT Discounted private health insurance Wellbeing initiatives such as Reward and Recognition Program, Employee Assistance Program Ongoing Training and Development Linkedin Training - SCC's Senior Leaders and Support Office teams can access a digital library of over 6000 courses Genuine Career Progression Pathways – Buddy Program, New Grad Elevate Program, Study Support Referral Bonus Program The Role Pastoral Care Manager Permanent part-time (4 days per week / 30.4 hours) Epping Head Office This role is a calling to lead and nurture a culture of spiritual care across our homes and services. Reporting to the Head of Purposeful Living, you will guide and support Spiritual Care Coordinators while partnering with leaders, clinicians, staff, volunteers, and faith representatives. You will: • Lead and strengthen pastoral and spiritual care across the organisation • Ensure alignment with the Meaningful Ageing Australia Spiritual Care Guidelines and the Catholic Health Australia Code of Ethical Standards • Promote healing, wholeness, and dignity for residents, clients, families, and staff • Support liturgical celebrations and sacramental life • Provide formation, supervision, and mentorship to pastoral care teams • Foster collaboration between spiritual care, clinical teams, and community services If you are called to lead with faith, integrity, and heart and to help create communities of meaning and hope we invite you to walk this journey with us. Who you are • Warm, compassionate approach grounded in dignity, respect, and cultural sensitivity. • Strong relationship building and collaboration skills. • Sound judgement, reflective practice, and a growth mindset. • Ability to lead with empathy, clarity, and purpose. • Resilience and adaptability in a dynamic environment. What you bring • Ability to design, deliver, and evaluate high quality pastoral and spiritual care programs. • Experience teaching, coaching, and supervising others confidently. • Highly developed written and verbal communication skills. • Strength in conflict resolution, negotiation, and problem solving. • Strong organisational skills in a high volume, complex environment. • Ability to integrate contemporary, innovative, evidence-based approaches into practice. • Solid understanding of aged care practices and quality principles. What we require • Tertiary qualifications in pastoral services (Essential). • Minimum 5 years post graduate experience. • At least 3 years providing pastoral care in aged care or a similar health environment. • At least 3 years’ experience in a leadership or management role. • Demonstrated success in developing, implementing, and evaluating pastoral, wellbeing, or spiritual programs. • Experience leading evidence-based practice improvements and projects. • Certified in professional supervision of pastoral carers in a clinical environment (Desirable).
