The Company Our client is seeking an experienced Claims Case Manager to join its insurance team on a 12 month assignment. You’ll work in a collaborative environment focused on fair outcomes and clear communication with members and their families. The Role As a Claims Case Manager, your responsibilities will include: Managing a portfolio of insurance claims from lodgement through to resolution Handling complex matters including terminal illness, death and other sensitive claims Reviewing medical information and insurer decisions to support sound outcomes Liaising with internal stakeholders and external insurers to progress claims Providing timely updates and guidance to members and their families Meeting service standards and maintaining accurate, compliant documentation You To succeed in this role, you will bring: Experience in superannuation or life insurance claims Strong background across death, TPD, terminal illness or other complex claims Confidence reviewing medical evidence and insurer recommendations Clear, empathetic communication skills and a steady approach under pressure Solid time management and the ability to manage deadlines and a steady caseload How to Apply Click Apply Now for immediate consideration.
