External Claims Adjuster Location: Melbourne Salary: $90K Super $15k car allowance fuel card bonus MAYDAY are excited to be assisting a global insurance brand with the recruitment of a External Claims Adjuster within their Melbourne Office. This is a key role where you will become an integral part of their strong team, that will ultimately assist in restoring our customers’ lives, where they’ve faced loss or damage to their properties. You will be a self-starter and will be confident in completing site inspections, ascertaining cause and extent of damage, appointing trades/other relevant specialists, and providing a seamless end-to-end claims experience for the end customer. Whilst this role would suit someone who has a loss adjusting/claims background, we are open to hearing from you if you are a tradesperson, have a property management background or have worked in a similar field where you can apply your transferrable skills to managing claims from start to finish. What’s in it for you? Join a well-established, global and growing insurance brand. Permanent role with career progression opportunities. Competitive salary plus car allowance, fuel card, and bonus. Work from home and field-based autonomy Collaborative, people-focused team culture Ongoing development, training & clear career pathways Main Responsibilities: Complete on-site and desktop assessments Determine cause, scope, and extent of damage Appoint and coordinate trades and specialist providers Deliver a seamless, end-to-end claims experience Produce high-quality, concise reports for clients Maintain accurate documentation, including decisions and reserve changes Communicate proactively with customers and stakeholders on claim progress About you: Background in loss adjusting, claims, trades, property, or similar (highly regarded) Loss Adjusting or relevant professional qualifications preferred Confident communicator with empathy, professionalism & strong listening skills Natural problem-solver with curiosity to find root causes Customer-focused with a calm, considered approach Resilient, proactive and able to manage your own workload Current and valid driver’s license Ready to step into a role where your expertise genuinely helps people rebuild? Let’s chat, this could be the perfect opportunity for your next career move.
