Job Description We are looking for a Conference & Events Coordinator to join our team. In this role, you’ll take the lead in creating unforgettable events — from intimate gatherings to large-scale conferences and stylish weddings — in a fast-paced and rewarding environment. You’ll play a key role in shaping experiences that leave a lasting impression on our guests. As the main link between clients and internal teams, you’ll ensure every detail is carefully planned and flawlessly executed. As a proud Heartist, you’ll bring passion, personality, and genuine care to every interaction, making every event truly memorable. Key responsibilities include: Managing the full event lifecycle — from initial planning and coordination through to on-the-day delivery, billing and post-event follow-up Preparing and maintaining Banquet Event Orders (BEOs), ensuring all details are accurate and clearly communicated Building strong client relationships through proactive communication and outstanding service Working collaboratively with internal departments and on-site partners to deliver seamless, high-quality events Managing event invoicing and payments in line with contract terms and timelines
