Lineage is the world's largest temperature-controlled industrial REIT and logistics solutions provider, with a global network of over 400 facilities, spanning 25 countries across North & South America, Europe and Asia-Pacific. Working a Lineage is not just a job - it's an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of the Lineage team, you are a critical link in the food supply chain. The Asia-Pacific region currently includes Australia, New Zealand, Vietnam, Sri Lanka and Singapore employing nearly 3000 team members. Position Details Lineage is now looking to appoint an experienced Warehouse Administration Supervisor to guide the administration function at our high-performing Laverton site — a critical facility within Australia’s cold-chain network. This is a hands-on role, ideal for someone currently supervising an operational admin or customer service team in a warehouse, logistics or supply chain environment. You’ll play a key role in keeping the site running smoothly — supporting operations, customers and frontline leaders every day. The Opportunity As our Warehouse Administration Supervisor, you will support and coach a team of administration professionals responsible for customer orders, invoicing, inventory support and site administration. Working closely with Shift Supervisors and operational leaders, you’ll be the go-to problem solver, ensuring service delivery is accurate, timely and consistent — even when priorities shift. If you enjoy mentoring people, working at the heart of operations and being accountable for outcomes (not just tasks), this role will stretch and grow you. What You’ll Be Doing Coaching and developing a busy warehouse administration team Overseeing daily admin activities including customer orders, receipts, invoicing and purchase orders Acting as a key point of contact for customers, managing escalations and supporting service reviews Maintaining customer master data and supporting stocktakes and inventory investigations Partnering closely with operational leaders to support daily site performance Managing site supplies, PPE, uniforms and consumables Supporting safety, compliance and data entry activities (FSANZ, HACCP, CoR) Ensuring a safe, engaged and continuous improvement-focused team culture What You’ll Bring Proven experience in a warehouse, logistics or operational admin supervisory role Experience supervising a small to medium team In-depth understanding of customer orders, inventory movements and invoicing processes Confident communication skills and the ability to manage competing priorities A calm, solutions-focused approach in fast-paced environments Exposure to logistics, cold storage, FMCG or supply chain operations (highly regarded) Proficient IT skills across Microsoft Office and WMS/TMS systems The Lineage Difference At Lineage, you’re part of something bigger — helping to feed the world. We are a global leader in temperature-controlled logistics, committed to safety, respect and continuous improvement. You’ll be supported by leaders who invest in your development and provide real career pathways across operations and support functions. Our values — Safe, Trust, Respect, Innovation, Bold and Servant Leadership — guide how we work, every day. Why Lineage? Lineage is more than just a cold storage logistics business. We’re focused on being a vibrant, innovative and progressive employer where all our teams work safely, harmoniously and efficiently toward a common purpose - transforming the food supply chain to eliminate waste and help feed the world. Lineage is dedicated to building a diverse, inclusive and authentic work environment and encourages applicants from all backgrounds to apply.
