Description Are you excited to work and create epic moments for guests at our multi-award-winning venues? Come and join Marriott International, the largest hotel network in the world. W Melbourne is one of Marriott's luxury brands, and our mission is to ignite curiosity and expand worlds. Our tribe is diverse and enabled to be the best version of themselves. If this sounds like your next move, read the below! About the Hotel - W Melbourne W Melbourne is the rebel between the streets, sitting in the heart of the Melbourne CBD on the iconic Flinders Lane, the luxury hotel takes its design cues from Australia’s cultural capital and providing the back-lane entrance keys to what’s New/Next in the city. Extending the laneway culture inside, 294 bold rooms and suites peel back the layers and revel in the city’s history. There are five electric and daring bars and restaurants within the hotel, plus over 800 square metres of ultra-modern event space. W Melbourne is set to be the place to see and be seen in. About the Venue Our In-Room Dining Talent are the vibe tribe for delivering exceptional service and in room dining experiences for all of the W Melbourne guests. WET offers up spectacular city views, with a gold-roof adorned indoor pool, poolside bar and DJ booth pumping up the atmosphere. Lighting up limitless opportunities it will set the stage for epic programming and happenings. We’re looking for Talent that can deliver next level service that amplifies the W Melbourne experience up on the 14th floor. Why Choose W Melbourne? Competitive Pay & Annual Reviews : reviewed every July Mentor & Buddy Program : we set you up for success Career Growth : global and interstate opportunities with Marriott International Prime CBD Location : steps from public transport and parking Birthday Perks : enjoy your special day with a paid day off Exclusive Discounts : 35% off food & beverages at W Melbourne &43; global Marriott room & F&B discounts &43; 600&43; local retailers discounts Community Engagement : join W Melbourne’s Take Care initiatives and make a difference for our community Award-Winning Workplace : third-consecutive-year Great Place to Work certified, with 2-hat restaurant, best-designed bar, and best event spaces Referral Bonus : bring your friends and work alongside your tribe What We Expect of You Experience in a dynamic restaurant setting is highly valued Previous experience in hotels is advantageous A proactive, upbeat attitude with a genuine passion for hospitality Confidence engaging with guests and working as part of a team A desire to learn, grow, and take on new challenges A current Victorian RSA is essential Embody a polished professionalism with an audacious approach to creativity; and a playful individual who is passionate in creating memorable guest experiences. A Glance at What You Will Do Supervise and support the IRD/WET Mix Bar team, ensuring talent follow B&F standards and expectations. Drive guest satisfaction by interacting with guests, resolving issues, and maintaining high service quality. Manage daily staffing and operations, ensuring smooth service during peak times. Lead training and development, using on‑the‑job tools to coach and upskill team members. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
