Transport Administration Supervisor Location: South-East Melbourne Employment Type: Full-Time Reports To: Transport Administration Manager About the Role A well-established national transport and logistics business is seeking a Transport Administration Supervisor to oversee day-to-day administration operations across multiple states. This is a hands-on leadership role ideal for someone who thrives in a fast-paced transport environment and enjoys balancing team supervision with operational execution. You will play a key role in ensuring billing accuracy, revenue integrity, compliance administration and high service standards. Key Responsibilities Transport Administration & Workflow Oversight Supervise daily transport administration activities across assigned teams or locations Ensure run sheets, PODs, driver paperwork and system entries are accurate and completed on time Monitor workloads, deadlines and service levels Invoicing, Revenue & Driver Payments Process daily subcontractor run sheets across multiple states Enter driver times, accessorials and additional charges into the Freight Management System (FMS) Validate driver documentation including fatigue compliance and missing information Prepare and issue accurate client invoices (dummy and live runs) Process credits, adjustments and corrections Respond to client billing and driver pay queries professionally and promptly Complete pallet reconciliations and customer-specific reporting Invoice Reconciliation Reconcile bank data against the FMS Investigate and resolve discrepancies between banking data, run sheets and system entries Escalate unresolved variances where required Ensure reconciled data supports accurate invoicing and subcontractor payments Systems, Reporting & Continuous Improvement Maintain strong data integrity across systems Support system upgrades, testing and process improvements Maintain Excel reports, reconciliations and dashboards Identify recurring issues and recommend workflow improvements Customer & Driver Administration Ensure accurate setup and maintenance of customer and subcontractor records in the FMS Support onboarding and administration of subcontractor drivers Team Leadership & Compliance Provide daily coaching and support to administration staff Assist with onboarding and training of new team members Promote accountability and consistent standards Ensure compliance documentation is collected and audit-ready Escalate risks or non-conformances appropriately About You You are detail-oriented, organised and confident in a transport or logistics administration environment. You are comfortable supervising others while remaining hands-on in operational tasks. Skills & Experience: Experience in transport or logistics administration Strong attention to detail and time management skills Confident using Excel and freight management systems Clear communicator with a strong customer service focus Experience supervising, mentoring or supporting team members What’s on Offer Stable full-time role within a growing national transport business Supportive leadership and structured processes Opportunity to step into or further develop your supervisory career
