Category: Legal Location: Sydney New South Wales Australia About the Client A well‑resourced, rapidly growing national personal injury firm with a strong reputation and extensive support infrastructure. Over recent years the firm has expanded from a single Sydney office to a multi‑state practice of ~120 staff across 30 locations and continues to grow via strategic acquisitions. The opportunity Our client has recently acquired a well‑known NSW personal injury practice and is seeking an experienced leader to run and grow the acquired business. This is a hands‑on operational and people leadership role responsible for stabilising and optimising the business post‑acquisition, maintaining client outcomes and delivering sustainable growth. Key responsibilities Rapidly immerse in the acquired business to understand case workflows, systems, revenue drivers and team dynamics Map, audit and assess current processes, file management, compliance and performance metrics (caseload ~600 files) Identify inefficiencies and implement process redesigns and technology improvements to boost productivity and service quality Lead, engage and develop a team of ~20 legal and support staff; conduct performance reviews and implement training or role changes as required Maintain continuity of client service and case outcomes during transition Collaborate with senior leadership to align strategy, reporting and growth initiatives Acquired business snapshot (for context) Well‑known NSW brand with diverse personal injury caseload (~600 files) Team of ~20 legal and support staff Annual revenue approx. $4M Owner retiring; purchaser seeking an operational leader Who we’re looking for Proven experience leading a personal injury practice or comparable legal operation, ideally with exposure to post‑acquisition integration or change management Strong operational mindset with experience auditing processes, redesigning workflows and improving efficiency Demonstrated people leadership: coaching, performance management and team restructuring where required Excellent communication skills and a client‑focused, pragmatic approach Comfortable with hands‑on file review as well as strategic planning and reporting What’s on offer Senior leadership role within a growing national firm with strong support infrastructure Opportunity to shape and scale a high‑performing practice with autonomy and visible impact Competitive remuneration and performance‑based incentives How to apply To apply or request a confidential discussion, please send your CV and a brief cover note outlining relevant experience to Niki at Niki@hookerheijden.com.au or call 0422 561 621. All enquiries will be treated in strict confidence. Details Apply Now
