The Company My client is an ever -expanding hotel management group operating across the Asia-Pacific region, specialising in third-party hotel management for a diverse range of properties. They're business partners with hotel owners and major international brands, who deliver tailored operational and commercial strategies designed to maximise performance while maintaining each property's unique identity. With a strong focus on flexibility, long-term growth, and asset optimisation, the group provides expertise across operations, brand alignment, and strategic development, supporting owners in driving sustainable profitability and market relevance. The Role An exciting opportunity has arisen for an experienced General Manager to lead a well-established hotel set within lush tropical gardens, a true oasis in North Queensland. With the hotel entering a refurbishment, this role presents a unique chance to guide the property through its next phase of renewal, building on a stable, committed team and a strong operational foundation. You'll take a hands-on role in elevating the guest experience, championing refreshed accommodations and food & beverage offerings, and positioning the hotel as a standout destination for events and travellers alike. This is a leadership role for a commercially minded, people-focused hotelier who enjoys being visible on the floor, connected to their team, and proud of the product they deliver. As the General Manager, you will lead a thriving hotel. Shape its next chapter. Live the tropical lifestyle. Skills and Experience The ideal candidate will bring the following: Oversee daily hotel operations, ensuring smooth and efficient performance across all departments. Deliver a consistently exceptional and memorable guest experience with a focus on warmth and attention to detail. Lead a motivated, stable leadership team and ensure a high level of engagement across the entire hotel workforce. Cultivate a collaborative, inclusive, and high-performance culture that fosters team success. Manage the hotel's P&L, budgeting, forecasting, and cost control to drive financial success. Maximise revenue across all channels, including rooms, food & beverage, events, and other ancillary services. Enhance the hotel's market visibility with targeted and effective sales and marketing strategies. Develop and maintain strong relationships with local businesses, corporate clients, and community partners. Ensure full compliance with workplace health and safety, employment laws, and brand standards. Supervise maintenance programs, safeguard assets, and implement sustainability initiatives. Experience working within franchise or management agreement settings is highly desirable. Proficiency with Opera or similar property management systems (PMS) is preferred. Strong knowledge of the local market or exceptional community engagement skills will be highly valued. Benefits and Culture Join one on Australia's largest hospitality management groups, who are people first! Great salary - Up to $160 K plus super based on experience Work for a company built on sharp operational vision and passion for delivering exceptional guest experiences Known for their passion, inspirations and commitment to the hospitality industry Growing business - be a part of a wonderful long-term management team Work on site - Staff meals and free onsite car parks To apply online, please click on the apply button. Alternatively, for a confidential discussion please contact Michael Redhead on mredhead@frontlinehospitality.com.au Seeking a job change? When you fill out a confidential profile with Frontline Hospitality it goes to our team of experienced recruiters who will work with you to find your dream role. Our unique system of recruitment means the whole team will be trying to find you the right job. Whether it is now or in the near future we will continue to match positions to suit your needs until we find you the perfect job! Or just looking around? We highly recommend that you call us even if you are not officially in the job market. Once we understand what you are looking for we keep you in the know, because no one knows Hospitality like us. Also, the majority of positions we fill are done so without advertising! Existing Frontline Hospitality registered candidates often get the first look at new opportunities. Did you know? Frontline Hospitality has offices across Australia and not all of our roles are advertised on external job boards, so head to our website to view all of our available positions and apply for any roles of interest. www.frontlinehospitality.com.au
