Lead Platform Support Engineer (AWS) Sydney | Hybrid | Up to $185k Super Bonus This is a hands-on leadership role responsible for the operational reliability of a large-scale AWS-based platform, combining deep technical troubleshooting, team leadership, and stakeholder engagement. The Role Lead and mentor a team of support engineers Own the day-to-day health of a complex cloud platform Investigate and resolve production incidents Support API integrations and partner onboarding Analyse trends to prevent recurring issues Work closely with engineering and product teams The role oversees technical support, integrations, analytics, and platform operations. Tech Environment AWS (CloudWatch, S3, DynamoDB), REST APIs, SQL, monitoring tools, scripting (Bash/Python), Jira & Confluence. What We’re Looking For Experience supporting complex cloud platforms (AWS) Background in DevOps, SRE, Platform Engineering, or Production Support Strong troubleshooting, API, and SQL skills Leadership experience or readiness to step up FinTech/banking/regulatory experience highly regarded Why Apply? Mission-critical platform used at national scale Strong variety of day to day responsibilities Leadership hands-on technical role Modern AWS environment Strong salary and hybrid flexibility
