We are seeking a dedicated Member Service Representative to provide exceptional support to clients in the insurance industry. This temporary position in Sydney requires strong organisational skills and a customer-focused approach. Client Details This organisation operates within the insurance industry and is a small-sized company that values professionalism and efficiency. They are committed to providing quality service and support to their clients. Description Respond to member inquiries via phone and email in a professional and timely manner. Assist members with policy information and updates. Process membership applications and renewals accurately. Maintain and update member records in the system. Provide administrative support to the team as needed. Ensure compliance with company policies and procedures. Collaborate with other departments to resolve member concerns. Contribute to a positive and efficient work environment. Profile A successful Member Service Representative should have: Previous experience in customer service or administrative support, preferably within the insurance industry. Strong communication and interpersonal skills. Excellent attention to detail and organisational abilities. Proficiency in using standard office software and systems. A positive attitude and ability to work in a team environment. Knowledge of insurance policies and procedures is advantageous. Capability to handle sensitive information with confidentiality. Job Offer Temporary role with the opportunity to gain experience in the insurance industry. Work in a convenient Melbourne location. Supportive and professional work environment. If you are eager to contribute to a reputable organisation in the insurance industry, this Member Service Representative role could be the perfect fit for you. Apply now to take the next step in your career! To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Chloe Rodriguez 61386166206.
