Introduction Brisbane Girls Grammar School Brisbane Girls Grammar School establishes the educational foundation for girls and young women to contribute confidently to their world with wisdom, imagination, and integrity. One of Australia’s leading girls’ schools, Brisbane Girls Grammar School is an academically non-selective independent school, established in 1875 as one of Queensland’s original Grammar schools. The School’s curious, adventurous, and principled students are supported by a community of parents, alumnae and friends that values the finest traditions and aspirations in education. Description About the Role Brisbane Girls Grammar School is seeking a proactive and service-focused IT Helpdesk Support Officer. The IT Helpdesk Support Officer provides timely and effective support to staff and students across a range of IT systems and platforms. You will be a key point of contact within the School’s student services area, responding to staff and student IT requests and ensuring the smooth day-to-day operation of desktop, mobile, and learning technologies. Working collaboratively with the IT team and reporting to the IT Services Operations Manager, you will also assist in delivering IT projects and supporting critical school activities, including core and external examinations. Applicants are encouraged to visit our Careers site to view the full Position Description , which outlines the key responsibilities and requirements for this role in detail. About You You are technically capable, detail-oriented and enjoy working in a dynamic environment. You bring: Tertiary qualifications in Information Technology, Computer Science or similar Experience supporting Microsoft Windows and Apple desktop operating systems Experience with Android, Apple iOS and emerging mobile platforms Strong working knowledge of Microsoft Office Suite Demonstrated ability to follow protocols and standard operating procedures Ability to manage competing priorities and meet deadlines Strong communication skills and stakeholder engagement capability Ability to obtain and maintain a Positive Working with Children Check (Blue Card) How to Apply We look forward to receiving your application. Please submit: A cover letter addressed to the Principal outlining your suitability for the role A curriculum vitae Details of education and qualifications Professional referees Confirmation of Australian work rights. Applications close: 9 am, Monday, 2 March 2026. Please note: Interviews may be conducted throughout the advertising period, and interested candidates are encouraged to apply early. For confidential enquiries, please contact: Brigitte Bickham, Human Resources Manager T: 07 3332 1307
