The key duties of the position include We are seeking hardworking Human Resource (HR) Officers to join our People Helpline team. Are you looking to start your HR career? Take the first step in your HR journey with us! As a Human Resource Officer, you will provide generalist HR advice and support to managers and employees. You'll apply relevant legislation and undertake a range of procedural, operational, and administrative tasks and activities. You'll utilise a range of digital systems and maintain information including employee records in HR systems. Your work will involve extensive client contact in a scheduled, contact-centre environment to service the hours of the contact centre which is 9am to 5pm, Monday to Friday. You will assist clients through multiple communication channels, including phone, email and online portals. We embrace the strength of diversity - through our people and the perspectives they bring. We are committed to inclusive recruitment practices and encourage applications from people with disability or neurodivergence, Aboriginal and Torres Strait Islander peoples, and individuals from all backgrounds. Reasonable adjustments can be provided throughout the recruitment process.