Why join us? This is a rare opportunity to provide essential payroll services within a unique, high-profile institution. We offer: A supportive team environment: Join a close-knit team of payroll professionals Professional development: Numerous training and development opportunities are offered An ongoing role with a great work location: An office-based role located in the Parliamentary Precinct of Melbourne CBD Salary range: PoV Grade 3.1 - $79,122 to $87,599 per annum plus 12% superannuation About the role and team As a Payroll Support Officer, you will be an integral part of a payroll team of six, reporting to the Payroll Team Leader. You will support payroll operations for a diverse workforce, including during the 2026 State Election - a high-volume period that offers significant professional exposure. Your role is to facilitate the smooth running of the payroll function by managing critical front-end administrative tasks, providing assistance and support to ensure the technical accuracy of our fortnightly cycles. In this role, you will be responsible for: Data Integrity & Compliance: Ensure accurate processing of timesheets, leave, and allowances in line with internal policies, workplace agreements, and legislation. Lifecycle & Master-file Administration: Manage documentation for all employment changes (onboarding to cessation) and maintain sensitive master-file data, including banking, tax, and superannuation. Calculations & Reporting: Support our Payroll Officers via calculations of required payments and generate essential fortnightly reports. Stakeholder Support: Provide high-level assistance to staff, including Electorate Officers via the payroll inbox and/or phone, including the preparation of formal Statements of Service. Systems & Process Improvement: Administer time-and-attendance systems and contribute to developing streamlined procedures and work instructions. About you We are looking for a payroll support professional who values precision and enjoys problem-solving. You should be able to demonstrate: Technical Competency: Previous experience in payroll administration and an understanding of Australian legislative requirements. Effective Communication: The ability to explain complex payroll matters clearly and professionally to a wide range of people. Adaptability: A proven ability to meet strict deadlines, particularly during periods of high activity. The Recruitment Process Application: Submit your CV and a brief cover letter. Initial Screening: If you're shortlisted, you'll have a 20-minute introductory phone call with our HR team. Panel Interview: An interview with three panel members. Final Checks: National Police Check, employment verification checks, and professional reference checks. We are accepting applications for this role until Friday 6 March 2026, 11:59pm . About the Department of Parliamentary Services The Department of Parliamentary Services delivers impartial, professional, and innovative services to support Victoria's elected representatives, the democratic process and the Parliament as an institution. Through our commitment to diversity and equality, we are actively engaged in promoting and maintaining a safe and inclusive work environment where all employees are respected, valued, and supported. We seek to recruit the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. Our team members are the key to our success and bring new and innovative responses to issues and challenges we face in our work in the delivery of quality services to support the work of the Parliament. Accessibility If you require assistance or adjustments to fully participate in the application or interview process for this role, please contact Parliament's Recruitment Team via email recruitment@parliament.vic.gov.au . Privacy Collection Notice The Parliament of Victoria and the parliamentary departments are committed to protecting your privacy. Personal information is handled in accordance with the Privacy and Data Protection Act 2014 (Vic) (PDP Act) and other relevant legislation. This privacy collection notice applies to our recruitment activities. It explains what information is collected when you apply for employment with a parliamentary department. It may be updated from time to time. Child Safe Standards The parliamentary departments are committed to upholding the Victorian Child Safe Standards and the protections afforded to children in the Child Wellbeing and Safety Act 2005 . We are committed to the cultural safety of Aboriginal children, the cultural safety of children from culturally and/or linguistically diverse backgrounds, and to providing a safe environment for children with a disability.
