We are seeking an experienced and strategic Group Quality & Compliance Manager to lead and manage product quality, safety, and compliance across the Brandbank Group. Reporting to the Group Sourcing & Sustainability Manager, you will identify and mitigate compliance risks, establish quality and technical strategies, and drive continuous improvement across our brands. THE ROLE: Manage all aspects of product quality, compliance, and safety to ensure alignment with legal and brand requirements. Oversee adherence to regulatory and external body standards across brands and departments. Provide guidance on high-risk areas, including product safety, compliance, and packaging policies. Lead supplier quality issue resolution, audits, and claims management, including managing 3rd party auditors. Support the Group Sourcing & Sustainability strategy and implementation. Develop and implement quality, technical, and compliance strategies that protect brand and group assets. Coach and guide teams to achieve operational excellence and continuous improvement. Assess new ventures for potential quality and compliance risks and provide strategic advice. Complete annual reporting to regulatory bodies, including AICIS and APCO. On-site role 5-days per week, based in our St Kilda Road offices. THE IDEAL CANDIDATE: A tertiary qualification or equivalent in product/process management, operations, or related field. In-depth knowledge of regional and international safety, compliance, and performance standards. Proven experience in textiles, accessories, and cosmetics compliance; kidswear compliance preferred. Experience with external body reporting, technical audits, and offshore supplier management. Strong understanding of buying office operations. Excellent negotiation, strategic planning, and business development skills. Strong analytical, reporting, and problem-solving abilities. Exceptional communication and relationship management skills at all levels. Broad knowledge of ethics, sustainability, and retail best practices. Ability to influence, mentor, and guide teams to implement compliance and quality standards. WHY JOIN THE BRANDBANK GROUP TEAM? Generous discounts across all Brandbank Brands! Opportunity to work for a uniquely Australian Retail Group with a global vision Supportive team culture and environment Employee Referral Program – be rewarded for referring great new people to our team Health and Wellness initiatives with access to Employee Assistance Program Brandbank Day – An additional day's leave to use however you like – whether it's for life admin, cultural celebrations, or simply recharging. You & Your Mate – Yes, we mean your dog! Bring your furry friend to work and make your day that little bit brighter. Sample Sales – Exclusive access to product samples at great prices – a fun and exciting benefit for anyone who loves our brands. Pantry Perks – Free breakfast and snacks available on-site for a quick pick-me-up. End-of-Trip Facilities – Including bike stands, showers, towel service, and ironing boards for those commuting in active ways. ABOUT BRANDBANK GROUP: Brandbank was founded on bold creative thinking. We exist to ensure that the entire experience of a brand is brilliantly designed and beautifully connected, and the customer is at the heart of everything we do. Our growing business is built on a house of carefully curated brands, each chosen for a specific reason to deliver rich connections to our customers. Brandbank Group consists of Seed Heritage, Unison, allkinds, Commonry & kikki.K. To learn more and see all job listings, visit: https://www.brandbankgroup.com.au/our-talent/join-our-team Please note: Brandbank Group is not currently seeking support from recruitment agencies for this role and will not accept any unsolicited candidate profiles or associated fees. We encourage interested applicants to apply directly if they would like to be considered for this opportunity.
