Description COMPANY Explore an exciting new career path with Marriott International at The Westin & Four Points by Sheraton Brisbane. Explore endless possibilities with the 1 leader in hospitality worldwide, Marriott International. Unmatched opportunities await you. The next step in your career could lead to the greatest adventure. We are excited to announce an opportunity for a Club Lounge Attendant to join our dedicated team at The Westin and Four Points by Sheraton Brisbane. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Role Overview Are you passionate about delivering exceptional guest experiences and creating memorable moments? We’re looking for a dedicated Club Lounge Attendant to support the daily operations of our exclusive Club Lounge. In this role, you will ensure the comfort, safety, and satisfaction of our guests while maintaining the highest standards of service, cleanliness, and hospitality. You’ll work closely with the Club Lounge Manager and Front Office Leadership to deliver a seamless and elevated guest experience. If you thrive in a fast-paced environment, enjoy engaging with guests, and take pride in maintaining a polished and welcoming space, we’d love to hear from you. We are seeking team members who are available to work evening shifts. Key Responsibilities Monitor the Club Lounge for seating availability, service flow, safety, and guest well-being. Complete opening duties, ensuring all supplies, tools, and equipment are set up and in working order. Maintain cleanliness and condition of the lounge, including front and back of house areas. Clean and reset tables promptly after guest departure. Prepare and serve hot, cold, and alcoholic beverages in accordance with company standards. Restock beverage fridges, ice, glassware, and supplies; anticipate and communicate replenishment needs. Wash dishes, crockery, and glassware as required. Secure liquors, beers, wines, cabinets, and storage areas. Complete closing duties, including storing reusable goods, breaking down equipment, restocking, and completing daily cleaning checklists. Conduct and document temperature checks, cleaning tasks, and daily operational checklists. Requisition necessary supplies and transport items from storeroom to the lounge. Document relevant information in department logs. Note guest preferences and requests, reporting them to the Manager on Duty. Engaging with guest to build personal connections and elevate their experience. About You Highly organized with strong attention to detail. Previous experience in hospitality, food & beverage, or guest service roles preferred. Passionate about delivering exceptional service and creating memorable guest experiences. Able to work independently while seeking support when needed. Positive, flexible, and collaborative mindset. Full working rights in Australia. Benefits The best hotel training opportunities produced independently by the Westin Brisbane and internationally recognized training programs by Marriott International Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends Discounts on food & beverage across all our hotels Recognition programs to keep you motivated Wellbeing & mindfulness programs to ensure you stay healthy Employee Assistance Program ‘Great places to work’ certified Join us at The Westin and Four Points by Sheraton, and be part of our dedication to excellence in service and operational efficiency. We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity. Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, please email us at sarah.black1&64;westin.com
