Committee & Board Secretariat Clerk Grade 9/10 Employment type: Ongoing, Full-time Base salary: $129,464– $142,665 per annum plus superannuation Location: Parramatta – 4PSQ (Hybrid work arrangements - Office attendance required 2–3 days per week). An exciting opportunity has arisen within NSW Fair Trading, Rental Branch for a Committee & Board Secretariat. Be Part of the Future of Fair Trading At NSW Fair Trading, we’ve been on an exciting journey of transformation — reimagining how we deliver for the people and communities of NSW. Through our recent organisational realignment, we’ve built a new operating model designed to put customers at the centre of everything we do, strengthen our regulatory impact, and enable our people to thrive. We’re creating a more modern, responsive and risk-based Fair Trading — one that understands the needs of people and businesses, embraces collaboration and innovation, and delivers better outcomes across the rental, strata, property and consumer markets we serve. This next phase brings new and exciting opportunities to join us in shaping “the new way” — where you can help design smarter regulation, improve customer experiences, and make a real difference for the people of NSW. If you’re someone who: • Thinks deeply about the needs of people and communities, • Is motivated by great outcomes, not just processes, and • Wants to be part of an organisation that’s transforming how regulation works — …then there’s a place for you in our future. Join us as we build a Fair Trading that’s fit for the future — one that’s customer-centred, evidence-driven, and proudly focused on public value. About the Team This role sits within NSW Fair Trading’s Rental Branch. This critical role will provide secretariat support to a range of committees relating to grants and compensation funds as well as providing secretariat support to the NSW Rental Bond Board. About the Role As the Committee & Board Secretariat, you will provide expert governance, secretariat, and coordination support to key committees and boards across Fair Trading, Rental Branch. You will ensure governance processes are robust, timely, and compliant, enabling informed decision-making and effective oversight of regulatory and organisational priorities. Your Responsibilities Will Include Provide high-level governance, secretariat, and coordination support to executive committees and boards. Prepare agendas, minutes, reports, and documentation to support informed decision-making. Monitor and coordinate actions, ensuring compliance with governance standards and deadlines. Liaise with senior leaders and stakeholders to ensure effective communication and governance alignment. Provide advice on governance frameworks and contribute to continuous improvement of governance processes. About You We are seeking a proactive and detail-oriented governance professional who: Has experience providing high-level secretariat or governance support to boards or committees. Demonstrates excellent communication, organisational, and stakeholder management skills. Understands governance frameworks and compliance obligations. Excels in time management, prioritisation, and attention to detail. Holds relevant tertiary qualifications and/or equivalent experience in governance, policy, or administration. When Applying Provide a cover letter and resume (maximum 3 pages) that outline your experience and how you meet the role’s key capabilities. Salary Grade 9/10 , with the base salary for this role starting at $129,464 base plus superannuation Click Here to access the Role Description . For enquiries relating to recruitment please contact Judy Torres via Judy.Torres@customerservice.nsw.gov.au. Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. Closing Date: Monday 9th March 2026 (9:59am) Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state. Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here . We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Judy.Torres@customerservice.nsw.gov.au or 02 9494 8351. For more information, please visit Information on some of the different types of disabilities Information on adjustments available for the recruitment process
