Description Ready to lead impactful payroll implementations and deliver exceptional client outcomes? We’re seeking an experienced Implementation Consultant – Payroll Systems to join our growing Managed Payroll team. This position is a 0.6 full time equivalent (FTE) role and days are flexible. In this role, you’ll drive end-to-end payroll implementations, ensuring high-quality delivery, strong stakeholder engagement and outstanding customer results. You’ll primarily work with Payroll Metrics and KeyPay, partnering closely with clients, internal consultants and technical teams to configure systems, migrate data, deliver training and support successful go-lives. Your role, your contribution! Lead end-to-end payroll implementation projects, acting as the primary client contact and driving delivery through build, testing and go-live phases Facilitate project meetings and maintain proactive, clear stakeholder communication throughout the implementation lifecycle Configure customer-specific payroll rules and manage key project administration including data migration, scheduling, documentation and progress tracking Deliver tailored system training (onsite, virtual and group) and provide responsive support to client queries during implementation and transition Ensure smooth handover to business-as-usual support teams with comprehensive documentation and knowledge transfer Contribute insights and continuous improvement ideas to enhance implementation practices, products and overall client experience The benefits of joining us! Work as part of a highly regarded team in a collaborative environment Flexible working policies, hybrid working and purchased annual leave Confidential Employee Assistance Programme Clear career development pathways and learning opportunities You will gain exclusive and preferential access to some of the Findex Group products and offerings including your yearly tax return What you bring to the role! Demonstrated success managing senior stakeholders and client relationships, with exceptional communication and customer service capability across all levels Proven project and time management experience within a professional services environment, with the ability to manage competing priorities and meet tight deadlines Strong analytical and problem-solving capability, coupled with a proactive, inquisitive mindset and commitment to continuous learning Solid understanding of Australian payroll compliance, including working knowledge of time and attendance systems and award interpretation (desirable) Hands-on experience implementing SaaS payroll and/or HRIS platforms (minimum 2 years), with sound knowledge of HRIS processes and workflows Highly collaborative approach with demonstrated experience working cross-functionally (Sales, Development, Client Services), with exposure to Payroll Metrics and/or KeyPay strongly preferred If this role sounds like a good fit - Apply now ! Our Impact: Why Findex? At Findex, we help clients manage, grow, and protect their financial future with confidence. Since 1987, we’ve become a leading Australasian provider of integrated accounting, advisory, and wealth solutions, delivered through our “Wealth Accountant” and Family Office models. With 2,500 professionals across 90 offices, we combine local expertise with global reach and remain committed to supporting clients and communities in creating long-term financial security. For the Community - The Findex Community Fund (FCF) is dedicated to giving back to the communities we serve. Since 2018, we have donated over $4.3 million to more than 800 charities across Australia and New Zealand. Collectively, our team has dedicated over 9,000 volunteer hours, making a tangible impact in their communities through personal engagement. For our Customers - Together, Findex and Crowe champion the success of over 75,000 Australasian businesses, helping them grow with expert advice, fresh thinking, and top-tier professional services. Here, you’re empowered to work in a way that brings out your best — supporting your growth, your team, and the clients who trust us to make a real difference For You - At Findex, we focus on developing our people first. With structured training and development opportunities, we allow our people to grow their career in a way that sets them up for success. We actively support our people by giving them extra support to external studies that is relevant to their role. For Diversity & Inclusion - Findex is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees and encourage applications from candidates with a variety of strengths, backgrounds and experiences.
