Experienced Retirement Living Coordinator based Greensborough, part time role Oversee day- to-day operations of the Village, maintain an attractive / safe environment Attend to resident enquires and resolve issues. Comp etitive salary and NFP Salary packaging. About the role We have a vacancy for an experienced Retirement Living Coordinator to join our Retirement Living team. This pivotal role, reports to the Senior Manager – Retirement Living. This role oversees the day-to-day operations of the village, attends to maintenance requests, to ensure a safe and attractive environment. Is responsible to carry out unit inspections with potential clients and engage in unit handovers to incoming clients. This is a part time role 22.8 hours per week. (flexibility on days/hours) About you You will be an experienced Retirement Living Coordinator with the ability to provide exceptional customer service to strengthen resident relationships, and drive sales initiatives to sustain high occupancy levels. Key requirements Previous experience in Retirement Living, Aged Care or Hospitality preferred Extensive experience in reception, administration and customer service, Ability to manage multiple tasks to achieve the outcome. Previous experience resolving client issue and negotiating outcomes Excellent communication and interpersonal skills. Strong financial acumen and experience managing budgets. Current Victorian driver’s licence, National Police Check, and First Sid and CPR required If you have the skills and passion required for this diverse role, please APPLY NOW we would love to hear from you. We offer a competitive salary and Not for Profit Salary Packaging and staff benefits. What we offer A collaborative and energetic team environment Excellent salary packaging benefits A competitive salary A central location with easy access to public transport, shops, cafes and bars Ongoing professional development A positive and supportive workplace culture Employee Assistance Program About us: VMCH are a Catholic not-for-profit organisation, providing services including affordable housing, residential aged care, retirement living, community and disability services and specialist education to 7,600 people across Victoria. We operate in over 50 locations, have 3,300 employees and over 600 volunteers maintaining our 24/7 service to vulnerable people across Victoria. Here at VMCH our services are as diverse as the people we support. As a for-purpose organisation, love, joy, hospitality, and courage aren’t just words to us, they guide us in everything we do. While we’ve been around for over a century, we’re always moving forward. We stay true to who we are by supporting people and families to live their best lives, providing a place to call home and spaces to learn and grow. If you meet the above criteria and are passionate about making a positive difference in people’s lives, we would love to hear from you. To work at VMCH, you will be required to supply proof of work rights, relevant qualification, Police Check, current First Aid and CPR and current Victorian Drivers Licence. We do not accept unsolicited resumes, emails and phone calls from recruitment agencies.
