About the Aged Care Quality and Safety Commission The Aged Care Quality and Safety Commission (the Commission) was formed on 1 January 2019. We work to improve the lives of older people by maintaining the integrity of the aged care system. As the single independent regulator of Australian Government aged care services, we offer a variety of interesting and challenging jobs across most capital cities. It is an exciting time to join the Aged Care Quality and Safety Commission, with major reforms underway to improve aged care in Australia. You will be contributing to our role as the national regulator to safeguard and protect older Australians receiving aged care services. Meet some of our people and learn more about the Commission and our Regulatory Strategy on our website www.agedcarequality.gov.au Knowledge Management and Operational Policy Knowledge Management and Operational Policy Branch, develops and provides advice on policy, business process, guidance and knowledge resources that drive how the Aged Care Quality and Safety Commission safeguards the rights of older people as the national regulator of funded aged care services. To support us in our important role of guiding how regulatory officers hold providers and aged care workers to account for delivering quality care and services, we are seeking enthusiastic and experienced Assistant Directors who: are passionate and driven to find solutions have strong collaborative stakeholder management skills have demonstrated experience leading small teams in a dynamic environment to develop high quality products and advice can interpret legislative and /or business process requirements into an operational regulatory context A number of full-time and temporary opportunities exist in the Knowledge Management and Operational Policy Branch for Assistant Directors. Applications are welcome across all locations. Purpose of position Reporting to the Director, the Assistant Director collaborates with internal and external stakeholders to: design, refine and implement high-quality internal policy, knowledge resources and procedures that support best-practice regulation provide high-level strategic and operational policy advice and solutions to ensure best practice, quality assurance, and continuous improvement are embedded in our regulatory processes and decision-making The key duties of the position include Reporting to the Director, you will: lead and develop a small team to deliver and implement high quality operational policy, process and / or knowledge documentation through interpreting legislative requirements and the Commission's regulatory operating model provide sound advice and solutions on the implementation and evaluation of operational policy, process and knowledge resources, and leverage continuous improvement opportunities develop and manage key stakeholder relationships between teams in the Branch, across the Commission and the Department of Health, Disability and Ageing, and with external stakeholders steward the Commission's policy, process and knowledge development co-design processes, including leading others to ensure policies processes, and knowledge resources are of high quality research and draft briefing documents for a range of audiences about policy, process and/or knowledge management issues build capability in a team environment through coaching others, providing performance feedback, restorative practices and encouraging career development. contribute to a positive and inclusive team culture, demonstrating integrity, accountability, and leadership.
