Capability Support Officer Job No: 678387 Brisbane - Inner Suburbs & CBD Permanent Full Time Insurance Pay Band 3 We’re looking for a highly organised and detail-focused team member to join our MCC National Assessing Capability team as a Capability Support Officer. This role plays a key part in supporting the delivery of assessor training nationally, ensuring training schedules, logistics, records and collateral are well governed and run smoothly. You’ll work closely with trainers, operations teams and leaders to make sure our assessors are day-one ready and supported to maintain capability over time. What you’ll do Coordinate and publish the national assessing training calendar, including scheduling, room bookings and invitations Liaise with business stakeholders, trainers and subject matter experts to coordinate induction, refresher and upskill training Act as a key point of contact for training-related queries from leaders, trainers and participants Support new starter readiness by partnering with hiring managers on induction logistics Manage training records, attendance and completion data to support capability monitoring Maintain and govern training collateral, ensuring version control, approvals and audit readiness Produce regular reporting on training participation, completion and credential status Identify opportunities to improve training operations, processes and ways of working What you’ll bring Experience in a Motor Claims or Training/Capability environment (minimum 2 years) Strong coordination, administration or operational support experience Excellent attention to detail and ability to manage multiple priorities effectively Strong communication and stakeholder management skills Confidence working with data, reporting and training systems (LMS/SharePoint) A proactive, problem-solving mindset with a focus on continuous improvement Adaptability and resilience in a fast-paced, changing environment A collaborative approach aligned to Suncorp’s values and behaviours If this sounds like the opportunity you’ve been looking for, apply online today. For more information, please contact Jenna.Halfpenny@suncorp.com.au . Advertised: 17 Feb 2026 AUS Eastern Daylight Time Applications close: 24 Feb 2026 AUS Eastern Daylight Time Whatsapp Facebook LinkedIn Email App Don't see a job for you? Don't see your dream job posted? No problem, sign up for job alerts and we'll let you know once something becomes available. Sign Up Today
