Call Centre Officer (Medical) Adelaide City Fringe location Full time hours (Monday to Friday) (occasional weekend work (penalty rates) once a month once up and running) In-Office role This is a fantastic corporate office environment and will suit someone who thrives on learning new information, booking appointments and being part of a supportive and fun team. This contact centre role will involve : Working in a high volume call centre environment where extensive training will be invested in you A four-week training program to set you up for success. Managing clinic bookings like a scheduling superhero Dealing with multiple CRM systems and navigating through tabs Handling appointment requests like a pro — fast, accurate, and always helpful Responding to urgent requests with calm, care, and confidence Linking up with other offices to make sure nobody gets left behind Giving customers and clients the info they need — where to go, what to expect, and what’s next Keeping things moving smoothly so customers aren’t stuck waiting Sharing info with key staff and the wider team (teamwork = dreamwork) Knowing your stuff so you can answer questions like a boss Staying sharp and learning new things to help out even more Keeping records accurate and up to date — always Completing admin bits with care and attention (yes, details matter!) WHY THIS JOB ROCKS: Work in a coroporate office with great facilities and opportunity for great social connections and where you can belong A full time Monday to Friday role (In-OFFICE) and occasional weekend work (penalty rates will apply - great opportunity to top up your earnings) Possible long term prospects Be part of a friendly, supportive team that actually gets you Develop real-world skills you’ll use forever (like communication, time management, and multitasking like a champ) Feel great knowing you’re helping people every single day Opportunities to grow your career Work in a fast-paced environment where no two days are the same Work on the edge of the CBD Work in a highly supportive team with great managers WHO YOU ARE? A great communicator with a positive vibe If you have medical terminology that is an advantage Calm under pressure and quick on your feet Super organised (or ready to level up those skills) Self-driven and committed to work Tech-friendly and ready to learn new systems Passionate about helping people and making a difference Able to work full time hours (this is not a work from home role) A working with children clearance will be required to commence in this role Applicants must not be on working holiday or student visas as these roles require full time hours and may lead to longer term opportunities Ready to bring your energy, ideas, and personality to a role that actually means something? Apply now — your future self will thank you. How to apply Interested in finding out more? Please contact our friendly and approachable Temp Consultant Taryn on 0477 703020 for a confidential discussion or simply apply now! Please submit your resume in word format. You can send me an email also taryn@edgerecruit.com.au www.edgerecruit.com.au SCR-taryn-widdows Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, and Frog Recruitment are an award-winning recruitment group and HR solutions provider. As an inclusive workforce, we welcome everyone and encourage our employees, clients, and candidates to showcase their authentic selves. Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request by phoning the above-mentioned recruitment consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.
