Job Description Swissôtel Sydney is seeking a passionate and driven Learning & Development Officer to join our People & Culture team. This role plays a key part in supporting the learning journey of our Heartists®, ensuring our teams are equipped with the skills, knowledge, and confidence to deliver exceptional guest experiences in line with Accor and Swissôtel brand standards. Key Responsibilities Coordinate, deliver, and support learning and development programs across all hotel departments Facilitate hotel induction programs and mandatory compliance training Support leadership development initiatives and internal talent development programs Partner with department leaders to identify training needs and support performance development Partner with managers to design and deliver effective departmental induction and on-the-job training programs. Promote a strong learning culture that aligns with Swissôtel’s values and service excellence
