The Role We are Universal Music Australia (UMA), part of the Universal Music Group — the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We operate a broad array of businesses across recorded music, music publishing, merchandising and audio-visual content in more than 60 countries. We’re looking for a couple of detail-driven Operations & Inventory Coordinators to support the day-to-day physical operations across Universal Music Australia’s supply chains, including Wholesale, Ecommerce (D2C) and Global distribution. These roles support end-to-end physical product management from scheduling through to final delivery across local and international new releases and back catalogue titles. These roles are both 12-month contracts, please note we have two positions available. What You’ll Do Supply Chain & Inventory Support end-to-end management of physical product from scheduling through to final delivery Maintain accurate release schedules, inventory systems, master data and stock turnaround timelines Manage high-volume catalogue scheduling, stock reservations, pre-orders, consignment stock and ongoing product maintenance Assist with ordering, tracking and receipting of locally manufactured and imported product Support KPI delivery across catalogue accuracy, obsolescence, ordering and fulfilment Contribute to departmental projects and continuous process improvement initiatives Physical Product, Ecommerce & Distribution Process and maintain physical products across UMG AU systems, including product setup and purchase orders Coordinate local manufacturing and international imports, managing costs, contracts and turnaround times Coordinate D2C and intercompany export orders across multiple international markets Work closely with 3PL, manufacturing and distribution partners to ensure inbound accuracy and on-time delivery Support merchandise inventory, reconciliation and invoicing where required Maintain operational tools, schedules and documentation to support clear team communication Global & Wholesale Support Support the delivery of global physical products via international warehouse and distribution networks Maintain accurate product setup across formats, bundles, exclusivities, pre-orders and release timing Support stock re-ordering, range reviews, deletions, invoicing and destruction processes Assist with artist, tour, promotional and sample stock ordering and delivery Stakeholder & Team Support Liaise with internal teams including Ecommerce, Sales, Labels, Manufacturing, Finance and Distribution Support inventory procedures, documentation and reporting across all processes Assist with supplier invoice queries and stock receipting as required About You Intermediate Excel skills Excellent attention to detail with strong organisational skills Strong system aptitude and ability to understand end-to-end process flows Experience in physical media manufacturing or supply chain operations is an advantage Strong communication and problem-solving abilities Comfortable working to tight and changing deadlines in a fast-paced environment Professional, customer-focused approach with internal and external partners Tertiary qualification preferred but not essential Background in delivery of physical and/or digital audio-visual products About Us A unique opportunity to grow your career in a supportive, motivated and ambitious team Join the world’s leading music company All the perks of working in the music industry (yes — live music!) Two paid U-Days per calendar year to spend however you like Strengths-based learning and development opportunities And much more… Job Category: Manufacturing, Logistics & Supply Chain
