Job Description As an Rostering/Operations Consultant in our business you will have the important role to: Efficiently respond to inbound calls and emails from our healthcare clients to help fill nursing shifts, ensuring satisfaction and a seamless placement process through effective communication and customer service. Contact our amazing nursing candidates – placing them into these evening/overnight shifts often a short notice Ensure this process follows our required compliance (which we will train you on!) and follows all legal and statutory requirements This is a full-time position with 8-hour shifts with varying start times between 5:00am and 9:00am. You’ll join a dedicated team focused on supporting our healthcare clients with their staffing needs. Let's talk about you! You thrive in fast-paced environments, confidently managing phone and email enquiries while remaining calm under pressure. Ideally, you bring experience in healthcare rostering and are driven by a genuine passion for coordinating effective services for both clients and staff. Your strong communication and customer service skills enable you to build positive relationships. Any understanding of the healthcare, nursing, or aged care sectors will put you at an advantage! Why you’ll love working with us! Birthday Leave – because you deserve a paid day off to celebrate you Health Perks – 7% off BUPA Private Health Insurance 24/7 Support – free mental health & counselling via our EAP The Gifting Hub – save on brands like Good Guys, Rebel, Amazon & more ️ To be part of a brand with heart – helping connect people to meaningful work in Australia apply for a role with us today. If you have any questions, please contact Dimitri Maras on dimitri.maras@primaryhsa.com.au At HCA we are committed to embracing diversity and committed to providing a safe working environment.
