Customer Service Officer DNA Recruitment are partnering with various Councils in the South / East / Southeast of Melbourne to recruit for Customer Support Officer roles. As an emerging leader within the Melbourne recruitment scene, our DNA team thrives on ensuring the success of our local government clients through the placement of only the right people, because supporting business is in our DNA. Roles include working within the front of house and business department teams on short to medium term contracts, this is a great opportunity to provide administrative support and outstanding customer service whilst gaining valuable exposure to other departments and the wider community. WHAT WE OFFER Opportunities to get a foot in the door at Councils Opportunities for temporary to permanent Get paid $$ weekly Make a difference within the local community KEY RESPONSIBILITIES Respond to calls and provide excellent customer service to residents & internal departments Provide high-quality administrative support to business units Utilise internal knowledge base and database systems to seek and maintain customer information including producing reports when required Demonstrate a high level of customer service during all touch points with internal and external customers ABOUT YOU A positive, confident and enthusiastic attitude with a focus on customer service Strong administrative skills and familiarity with Microsoft Office packages Attention to detail Ideally you will have some experience and knowledge of Council systems including Pathway, Technology One - but not essential for the right candidate WORKING HOURS Can vary Mon to Fri > 7:00am to 3pm or 9:00am to 5:00pm If you're ready for your next opportunity, apply today or contact DNA Recruitment at (03) 9070 1111.
