About First Light Healthcare Ballina First Light Healthcare Ballina & Byron Bay are well-established, progressive, privately billing family medical practice located in the heart of the Northern Rivers within a busy health precinct surrounded by specialist consulting rooms, District Hospitals, Radiology and pathology. We provide comprehensive, patient-centred care to a diverse coastal community. With modern consulting rooms, a busy patient base, and on-site allied health and nursing support, we offer high-quality care in a supportive and professional environment. Our team includes experienced nurses, allied health professionals, and a highly skilled administrative team, all working closely with GPs to provide seamless, integrated care for patients with complex or chronic conditions. This role will be working across both the Ballina and Byron First Light Healthcare practices The Opportunity We are looking for a Medical Receptionist to be a key team member working collaboratively within the practice, providing high quality customer service all patients. This role will see you managing a busy front desk reception, welcoming patients to the Centre, supporting health care professionals as well as general administration duties. What's in It for You Stand out with a provided uniform that reflects your professionalism. Employee benefits to support your mental and physical wellbeing. Enjoy dental discounts for both you and your loved ones. Reap the rewards of a competitive hourly rate. Key Responsibilities Greeting patients and welcoming them into our Centre. Collecting & entering patient details into the database. Scheduling appointments (when required). Answering telephone calls & enquiries. Administration support and other ad hoc duties. Our Ideal Candidate To excel in this role, you'll possess: Exceptional customer service skills with previous customer service experience an advantage. Excellent communication skills including a professional & personable telephone manner. Detail-orientated. Ability to multi-task and prioritise. Knowledge of Best Practice is an advantage. Ability to work as part of a multifaceted team and independently. Neat and professional presentation. Why Choose Us By becoming a part of our accomplished team, you'll access: A dynamic work environment rooted in purpose and values. Ample training, development opportunities, and internal growth pathways. The chance to make your mark in a company dedicated to fostering Australia's well-being. Ready to Make a Difference? If you're motivated to contribute to a healthier Australia and wish to thrive in a top-tier healthcare environment, we urge you to apply now. Join us in shaping the future of healthcare excellence at Health&Co Medical Centres. Your journey starts here.
