About Ticketek Entertainment Group Ticketek Entertainment Group is a global fan experience company that tickets, promotes and delivers live experiences that are impossible to forget. In a distracted world where nothing beats real human moments, We make life better live! Our Group includes; our Fan Experience Platform (Ticketek) that sells tickets and provides value added services, Event promoting, with businesses across Touring (TEG Touring), Sport (TEG Sport), and Family Experiences (TEG Experiences) and our digital business (Ovation) which focuses on delivering seamless data-driven outcomes for our fans and partner About the Role The Identity and Access Management Lead will join our Cyber Security team based in Sydney. You will be responsible for identity platforms, access governance, and authentication solutions including SSO, MFA, PAM, and RBAC. This role blends strategic direction with hands-on work, ensuring identity systems remain secure, scalable, and aligned to modern security practices. Requirements What a day in the life looks like? Strategic IAM Leadership: Lead the strategy, design, and enhancement of IAM, PAM, SSO, MFA, and access governance solutions to improve security posture and user experience. Automation & Integration: Drive automation, integration, and simplification initiatives, including onboarding applications onto SSO and optimizing identity workflows. Zero Trust & Modern Practices: Embed Zero Trust and least privilege principles by continuously implementing conditional access and modern information security policies. Compliance & Audit Governance: Ensure compliance with security and privacy frameworks through user access reviews and regular audits of policy settings on identity systems. Cross-Functional Partnership: Partner with HR, Legal, Procurement, and IT teams to deliver secure identity services and champion a strong security culture through training. Support & Continual Improvement: Provide troubleshooting and expert advice to stakeholders while driving continual improvement of identity models, configurations, and workflows. About you Essential experience & skills: Minimum 5 years experience in cybersecurity with deep IAM expertise. Expertise in design and IAM Tool configuration, and a strong knowledge of identity platforms, directory services, MFA, SSO, and PAM. Skilled in problem-solving communication, and managing complex stakeholders. Ability to translate technical security concepts into business-relevant terms. An understanding of how security risks impact business objectives and have the ability to articulate these impacts clearly to stakeholders. Excellent verbal and written communication. Benefits Here’s a taste of what TEG offers: Complimentary event tickets Birthday and volunteering leave Wellbeing discounts & flu vaccinations Paid parental leave & free employee support (EAP) Global rewards and recognition Learning, development & career pathways A diverse, inclusive, and passionate team Equal opportunities TEG is an equal opportunity employer committed to embrace diversity, respect, and care for our people and communities. If there are any adjustments that need to be made to ensure you have a fair and equitable experience in our recruitment process, please advise us when scheduling your interview. Only direct applications will be considered. No recruiters please
