About Us Community Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector. We are committed to addressing housing issues and supporting vulnerable populations by offering affordable and sustainable housing solutions to individuals and families in need. At CHL, our primary goal is to create safe, secure, and affordable housing options that empower individuals and families to thrive. With a focus on delivering high-quality service and outcomes, we manage over 11,000 new and existing properties across various communities. CHL is driven by a collaborative team culture where every member plays a vital role in achieving our mission. The Role The Initial Assessment Planning (IAP) Worker plays an important role in assisting our customers who present as being homeless or are at risk of homelessness. You will display empathy and use your solutions-focused approach to conduct assessments with our customers with the view to preventing and minimising homelessness in the community. You will assess our customer’s eligibility and assist them to obtain adequate accommodation through the provision of housing information, direct financial assistance, and/or targeted referrals to relevant external services. Advocating on our customer’s behalf, you will liaise regularly with external stakeholders including Centrelink, real estate agents, and private landlords. This is a part time fixed-term contract until June 2026. About You To be successful for this role, you will have a genuine passion for wanting to support vulnerable people in our community. Essential Criteria: Qualification and/or demonstrated experience in Social Work or another relevant social discipline. Relevant skills and experience in working effectively and sensitively with a diverse customer group with complex needs. Confidence in liaising with various stakeholders including vulnerable people. Strong work ethic, willingness to learn, and a caring and empathetic nature. Previous experience working on MS Office programs. Ability to compose professional correspondence via email to internal and external stakeholders. A current driver’s licence. Desirable: Previous experience working in the social/community housing industry. Why Join Us? At CHL, we are more than just a workplace, we are a community dedicated to creating safe, supportive, and inclusive environments for our staff and the people we serve. You’ll be part of a passionate, mission-driven team where your contribution makes a real difference every day. Ready to bring your energy and expertise to our team? Click the link to apply now — let’s make a difference together. In addition, we care about our people and that’s why we offer: Flexible work options to support your work-life balance. One day off a year as a ‘You Day’ to celebrate you Salary packaging and novated leasing to maximise your take-home pay. Learning and development programs to help you grow in your career. Wellbeing initiatives including EAP, and access to health programs. A values-driven culture where you’ll be supported, recognised, and empowered to make an impact. Please note that a satisfactory police check is required for all staff and those with client related responsibilities are required to provide a NDIS and Working with Children Check (WWCC). As an equal opportunity employer, CHL works closely with people from a diverse range of backgrounds. CHL acknowledges the traditional Aboriginal owners of country throughout Australia and we pay our respects to them, their culture and their Elders past and present. Ready to make an impact? If you are ready to contribute to key customer delivery and support, we would love to hear from you. To apply online, please click on the appropriate link. To be considered applicants must respond to the application questions and submit a cover letter and resume. For a confidential conversation about the position please contact Donna Collins our Support Services Coordinator on donna.collins@chl.org.au 07 5655 1151 . We look forward to hearing from you.
