The Sales Solution Engineer is responsible for providing technical and/or industry expertise to the sales team and customers in the pre-sales process. Act as the technical lead for multiple, complex customer engagements, applying expertise in the solution and/or vertical Consult with the customer; identify technical needs, establish requirements and formulate solution strategy Create a demonstration of the innovative solution strategy, applying expertise and best practice knowledge Present demonstration of proposed solution to key customer stakeholders for validation and buy-in Coordinate meeting with global services to transition key information; remain actively involved in process to ensure seamless transfer of customer Develop standards for internal documentation to ensure consistency and adherence to process Provide technical responses for request for proposals (RFPs) Operate as an innovative thought leader among the team; contribute significantly to the overall growth and quality of the department Operate as a recognized expert in ECM, vertical markets and/or the technical intricacies of solutions; serve as a liaison to other departments within the company when expertise can be leveraged Present at trade shows, conferences and events Partner with development and advocate for solution enhancements Mentor, coach and train other team members Bachelor’s degree in related field, such as Management Information Systems or Computer Science Expertise in technical sales and relevant industry or technology Significant experience with Enterprise Content Management (ECM) Significant experience with software implementation methodologies Able to thrive in a fast paced, deadline driven environment Self-directed with the ability to manage projects to completion Excellent collaboration skills, applied successfully within team as well as with other areas Demonstrated ability to develop and use engaging, informative and compelling presentation methodologies Speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience Demonstrated ability to establish rapport and gain the trust of others; effective at gaining consensus Driven to learn and stay current professionally Experience providing guidance and support to developing team members Up to 60% travel time required Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job
