About us: The story of Toby's Estate began in 1997, in the grungy streets of Woolloomooloo, armed with Mum’s garage, a beat-up coffee roaster and passion on tap, we set out on a wild adventure of business and coffee discovery. Not concerned with the frills of it all, but just that we were consistently consistent in roasting the tastiest coffee we could and treating all the people in our world like family. Fast forward nearly 30 years and we’re an energetic team and merry band of misfits united by a common passion for doing amazing things, and at the forefront of pushing the limits of premium specialty coffee. The Role We’re on the hunt for an enthusiastic person to join our Toby’s Estate crew in Alexandria as a Pick Pack Team Leader. This is a full-time position, 5 days a week (38 hours), perfect for someone who enjoys being part of a team, and doesn’t mind being surrounded by the smell of coffee all day. You’ll help keep our warehouse humming and make sure our customers get the goods they love – Coffee! Your Responsibilities As part of your role, a typical day would look like: Directly supervise a team of four Pick & Pack staff, including daily work allocation and workflow prioritisation and providing on-the-job coaching, guidance, and feedback to team members Process all Consolidated Pack Lists (CPs) for orders dispatched from the NSW warehouse Print and prepare sales orders, pack lists, and checklists for the Pick Pack team to verify receipt of all coffee delivered the following day Pick and pack customer orders with accuracy Jump in to help with general warehouse tasks when needed Liaising with customer service and production teams to ensure orders are supplied in full Finalise invoices daily Ensure safety procedures are followed in the pick pack area Log and analyse packing errors. About You We are looking for someone who is quick on their feet and comfortable in a fast-paced environment. You will have great attention to detail, be able to communicate well and enjoy working as part of a team. Ideally, you’ll have prior pick‑packing experience and while team‑lead experience isn’t essential, having supported or trained others before would be an advantage. A forklift licence is also a bonus but not essential. If this is you, feel free to apply today!
