Clinical Liaison Manager - HITH (Hospital in the Home) Location: Melbourne, VIC | Full-time | Lumia Care Are you an experienced nurse with hands-on HITH knowledge? Do you thrive on building trusted relationships, driving clinical excellence, and influencing healthcare delivery? At Lumia Care, we're looking for a Clinical Liaison Manager - HITH to be the point of contact for our HITH contracts and programs across Melbourne. Why you'll love this role: Be the go-to expert for HITH referrals, pathways, and service delivery. Build trusted relationships with hospitals, LHNs, health funds, and operations teams. Take ownership of accounts, speed up decisions, and lift service quality. Work with a team passionate about delivering quality care and measurable impact. Shape the future of HITH services through strategic insights and account growth opportunities. What you'll do: Liaise confidently with discharge coordinators, clinicians, and operations to promote HITH services. Clarify inclusion/exclusion criteria to ensure quality referrals. Translate clinical needs into actionable service plans aligned with KPIs. Track account performance, surface risks early, and coordinate fixes. Prepare and lead client reviews, identify growth opportunities, and expand contract scope. Who we're looking for: Registered Nurse with hospital experience , ideally with exposure to HITH or similar care models. Strong communicator across professional and clinical teams. Comfortable with data analysis, metrics, and performance reporting. Skilled relationship builder who earns trust and drives responsiveness. Your impact: Increase referral volume and improve conversion to active episodes. Protect contract renewals with visible ownership and proactive issue resolution. Expand service scope and lift service quality through insight-driven initiatives. Ready to make a difference? Join Lumia Care and be part of a team that is redefining HITH service delivery. Apply today and shape the future of healthcare in Melbourne!
