Claims Manager Branch Transfer EOI We are inviting Expressions of Interest from Claims Managers who would like to broaden their experience and support operational needs across our four branches: Guided Recovery Work Guided Recovery Health Achieving Independence Maintaining Independence This is an opportunity to grow your capability, deepen your expertise, and apply your strengths in a new environment while contributing to high‑quality client outcomes. Please note that this opportunity is open only to current Claims Managers. Before submitting your application, ensure you have discussed your interest with your Team Manager and confirmed that you meet all eligibility requirements. About the Opportunity As a Claims Manager, you will manage a varied portfolio, applying sound judgement, proactive planning, and strategic decision‑making to deliver timely and effective outcomes. You will balance client needs with business priorities, navigate complex decisions, and maintain momentum through forward‑looking case management. You will engage with clients, providers, and representatives through clear, empathetic communication, building strong relationships that support coordinated rehabilitation and sustainable outcomes. You will identify risks, implement appropriate interventions, and uphold our values in every interaction. Why Move Branches? Internal mobility allows you to: Build capability by applying your existing skills in a new context Strengthen your professional profile through exposure to different client cohorts and claim types Enhance career development with opportunities to broaden your experience Support operational needs by contributing where your strengths are most valuable Grow confidence and adaptability through working across diverse portfolios This is a chance to align your skills, experience, and development goals with a branch that best supports your growth and the needs of the organisation. How the process will work Please submit your Branch Transfer EOI form by Sunday 22nd February 2026, your registration will remain valid until Tuesday 31st March 2026 . After applications close, Team Managers and Talent Acquisition will review and assess your submissions. As vacancies arise, we will align them with your registered interest and eligibility and contact you to discuss any suitable opportunities. This initial two-month period will be a trial phase to test and learn from the new Branch Transfer EOI process. The trial of this new process will help us determine the best long-term process for lateral moves. This approach ensures fair and transparent opportunities, enables faster workforce planning, and provides ongoing support for professional development aligned with career goals and My Performance Plans (MPP). If you have any questions about submitting the form, please contact the Talent Acquisition team at recruitment@tac.vic.gov.au .
