We're excited to welcome a Finance Officer Private Practice to Revenue Services, Finance and Business Services. Sunshine Coast Health is a values-based organisation. We are committed to the maintenance of a culture in which we treat our colleagues with respect as we do our patients, consumers and the community. We respect, protect and promote human rights in our decision-making and actions. This position operationally and professionally manages, supervises, coordinates and supports a team of administrative staff working in Private Practice, Revenue Services and performs a range of financial and administration functions to ensure consistent and high-quality services. The Revenue Services unit is part of the Financial Services department, and it comprises private practice revenue, revenue control, accounts receivable and the revenue promotion and education functions. The unit is responsible for billing and optimising revenue from fee-paying patients and relies on best practice in revenue management. The unit provides contemporary specialist advice to service groups, clinicians, senior management, and the Health Service Executive on the efficient and effective management of resources with an emphasis on revenue opportunities, legislation and processes and systems at the State and Commonwealth level. Key Responsibilities include: Monitor workflows, work allocation, team performance, team management and internal controls and escalate when required. High level of interpersonal and communication skills, both written and verbal. Provide excellent customer service and communicate clearly and confidently with patients, members of the public and departmental staff both in person and over the telephone, answering enquiries and providing accurate advice on all Revenue related matters. Maintain confidentiality, exercise tact, discretion, and sound judgement in the absence of decision makers when liaising with administrative staff, patients and members of the public. Encourage innovation and a performance focused team culture. Remuneration value up to $117 603 p.a., comprising salary between $93 556 - $103 074 p.a., employer contribution to superannuation (up to 12.75%) and annual leave loading (17.5%) (AO4). Applications will remain current for 12 months. Please note: only applications from candidates will be accepted (applications that may result in an agency fee will not be considered). Why work for us? We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance. As a Queensland Health employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases. We are committed to providing a diverse and inclusive workplace for our people and our community. We encourage people of all genders, races, ages and abilities to apply for roles within our Health Service. You can find out more about why it's so great to work at Sunshine Coast here: https://www.health.qld.gov.au/sunshinecoast/careers As a Sunshine Coast Health employee, you will receive competitive remuneration and have access to: A wellness program; Generous superannuation; Flexible work arrangements; Career training and development; and * Salary packaging. Check out the latest updates here: https://www.sunshinecoast.health.qld.gov.au/
