Description About VU: At Victoria University, our aim is to be a global leader in dual-sector learning and research by 2028. Join us on the journey and help us achieve our strategic drives embedded in our Strategic Plan 2022-2028: Start well, finish brilliantly. One of the drivers “Thriving place to Study and Work” will enable us to continue to create places that our students and staff love to belong and feel immense pride. About the Team: The University Library is part of the Tertiary Education Portfolio which has overall responsibility for all ofVU’s University and TAFE programs, including oversight of higher education academic colleges and the VU First Year College and VU Block Model. Work closely with the Manager, Digital Services, other Digital Services Officers and colleagues across the Library. About the Role: The Digital Services Officer supports the Library by managing and maintaining its systems and platforms. This role ensures smooth operation of library services and access to resources. It involves implementing new technologies, maintaining system integrations, and ensuring users can easily discover and access library content. Additionally, the role involves managing system connections and adapting scripts to automate processes, making the library’s digital operations more efficient. Position Key Duties Coordinate and provide technical support and advice for a range of key Library systems and associated processes. Maintain and support integrations between relevant systems including adapting scripts and queries along with code development to automate information exchange and other processes Contribute to user analysis of system interfaces including usability testing to guide and influence design considerations Participate and lead specific project implementations in order to contribute to the introduction of library technologies, online publishing platforms, discovery layer applications, e-research and eLearning initiatives Provide technical support and training to Library staff and patrons by troubleshooting, diagnosing and resolving technical issues in relation to the Library’s electronic services Liaise with system vendors, suppliers and agents as well as University colleagues in relation to support, and maintenance of relevant platforms, hosting arrangements and applications Regularly maintain and develop documentation of procedures and technical instructions to ensure that accurate information is disseminated, and work practices followed Provide ad hoc training to library colleagues in system end user operations and interfaces as well as in relation to newly implemented technologies Salary: Full-time continuing role Employment Type: HEP 6, $91,796 - $99,361 17% superannuation Hours: 36.75 (1.0 FTE) hours per week Location: St Albans Campus, but may be required to travel to other campuses For a detailed overview of the role’s duties and responsibilities, please refer to the Position Description – Digital Services Officer About You: You are a problem-solver who enjoys making digital systems run smoothly and efficiently. You have great interpersonal skills, and are curious, adaptable, and excited by new technologies. You thrive on improving user experiences and making information easy to access. You are proactive, detail‑oriented, and confident troubleshooting complex technical challenges. The University is a Child Safe organisation. You will be required to hold a current Working with Children Check (WWCC) or be willing to obtain one prior to commencing employment. How to Apply Applications must be submitted as a single document comprising: A cover letter Your curriculum vitae/resume Your responses addressing all selection criteria located in the position description Evidence of applicable qualifications, licences and registration For further information relating to the position, please contact Frank Ponte, Associate Director, Library (Scholarly Resources and Strategic Initiatives), Frank.Ponte@vu.edu.au Applications will close Wednesday the 18 th of February 2026 (11:59pm AEDT). This advert may close earlier should a suitable candidate be identified. Early applications are strongly encouraged. Visa sponsorship is not available for this position. This role requires for applicants to have full and permanent working rights in Australia. Why Join VU VU provides competitive salaries, excellent superannuation, and a variety of benefits. The university fosters an environment where staff can excel, achieve their goals, and develop their careers. With a focus on diversity, inclusion, and family-friendly policies, VU supports both professional and personal well-being. For more information, please visit our Careers at VU Webpage Our Commitment to Protecting Country Victoria University honours its deep diversity as a foundation for collaboration and social progress. We will demonstrate sensitivity in respecting First Nation perspectives. We will ensure that we respect our Indigenous voices and commit to sustainable Protecting Country. We will take leadership responsibility, in all that we do, to improve the health and wellbeing of our local and global communities, and the planet that we share. Our Commitment to Progressive Inclusivity VU is an equal opportunity employer and proudly committed to progressive inclusivity. We welcome and celebrate diversity in all its forms including Aboriginal and Torres Strait Islander peoples, people with disability, culturally and racially marginalised communities, LGBTQIA individuals, and people of all ages and socio-economic backgrounds. We strive to reflect the communities we serve and foster an inclusive, respectful, and supportive environment where everyone feels they belong. We are proud to be a WGEA Employer of Choice for Gender Equality . Our Commitment to Inclusive Recruitment VU is committed to providing a positive and barrier-free recruitment experience. If you require adjustments at any stage of the recruitment process, including accessible formats of documents, please contact us at inclusivecareers@vu.edu.au or call (03) 9919 5999.
