Description ClickSend is a global cloud-based SaaS communications platform for businesses and developers that enables companies of all shapes and sizes to easily and cost effectively communicate with their customers and staff via multiple channels. ClickSend has SMS at its core and powers billions of messages annually but has expanded to become a true all-in-one multi-channel business communications platform offering SMS, MMS, RCS, Email, Voice, Fax and Post by dashboard, API or hundreds of integrations. We’re a small team based in Perth, Western Australia, but we’re a global brand with offices in the US, UK and Philippines. We’re part of Sinch, one of the biggest cloud communications companies on the planet based in Stockholm and have all the benefits of being part of a larger group but we retain our ‘start-up’ mentality. We maintain a spectacular work life balance and try to mix fun and music into our days. ClickSend is on the looking for a Senior Engineering Manager to provide strong technical and people leadership across our multiple engineering squads. The Senior Engineering Manager reports directly to the Head of Engineering and will grow a world-class engineering culture with a open, safe and fun working environment for the teams. While providing leadership on complex technology issues they also own the hiring, retention and growth and development of the engineers across the teams. Key Tasks and Responsibilities Build and maintain multiple high performance cross-functional software engineering teams Develop and maintain strong relationships with key stakeholders, such as product, marketing and sales, to define and execute on product roadmaps and deliver exceptional outcomes. Drive, ensuring adherence to best practices and fostering a culture of continuous improvement and learning. Monitor and manage teams’ performance, identifying opportunities to enhance productivity, collaboration, and innovation. Own the hiring, mentoring and coaching of engineering leaders in your teams Foster and grow psychologically safe environments for engineers to do their best work To be successful you will possess the following skills and attributes: Proven experience in leading multiple high performance cross-functional teams, while coaching them to success using agile methodologies and continuous improvement initiatives Solid experience working within product development teams, developing and supporting large scale, maintainable cloud-based (AWS) distributed systems Strong technical skills, with the ability to understand complex systems and lead technical decision making. Ability to communicate clearly with all levels of the organisation Tertiary Degree in Computer Science / Engineering (or related) We are committed to building an engaged and talented workforce that represents an environment that is inclusive, supports flexibility and welcomes diversity. Our values of Dream Big, Win together, Keep it simple and Make it happen are the foundation for fostering an environment where diversity of thinking, skills and experiences are embraced, delivering innovation and better business results. We value our team by offering; WHERE YOU WORK MATTERS: We understand the benefit of a flexible schedule where you can best impact both your personal and work life, so we offer a hybrid working arrangement, work from home set up reimbursement and a global mobility policy. PUT FAMILY FIRST: We know that building a family take priority, therefore we offer a generous parental leave program: 26 weeks salary for primary care giver and 4 weeks salary for secondary care giver CELEBRATE YOURESELF: By providing a day off for your birthday, we want you to take the time to celebrate the year you’ve had with your nearest and dearest. TAKE A BREAK: Enjoy a generous annual leave program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation. STAY HEALTHY: Physical wellness supports mental wellness, so we offer a monthly fitness reimbursement allowance and other wellness programs TAKE THE NEXT STEP: Coaching and career development support, including access to a range of online professional development courses CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health. MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice. TREAT YOURSELF: Access to Reward program that offers a wide range of discounts and deals across retail, entertainment and much more. If you are looking for the next opportunity in your career and want to work for a people focused, growing tech company, then Apply Now.
