Digital Product Owner – Website About the Role We are seeking a Digital Product Owner to own and evolve our core website experience, playing a critical role in driving customer growth, engagement, and retention. This role sits at the heart of a broader digital transformation and offers genuine autonomy to shape the product vision, roadmap, and delivery outcomes. You will lead a dedicated Web Squad, working cross-functionally with design, engineering, data, marketing, and business stakeholders to deliver high-impact digital experiences. There is a strong mandate to innovate across self-service, personalisation, and AI-enabled capabilities, with the opportunity for the role to grow into a more strategic product leadership position over time. Key Responsibilities Own the website product vision, roadmap, and backlog aligned to customer needs and business objectives Lead a cross-functional agile delivery squad and drive end-to-end execution Translate strategy and customer insights into clear epics, user stories, and prioritised initiatives Drive growth and customer retention through optimisation of journeys and conversion funnels Partner with UX, engineering, marketing, and analytics teams to deliver data-driven outcomes Champion customer-centric design using qualitative and quantitative insights Define and track product success through clear metrics, KPIs, and experimentation Identify and progress opportunities for self-service, automation, and AI-led innovation Act as the primary point of accountability for website performance and outcomes About You Proven experience as a Digital Product Owner or Product Manager owning a website or digital channel Strong background delivering customer-facing digital products in complex environments Comfortable operating with high levels of autonomy and ownership Experienced working in agile delivery models with engineers and designers Highly analytical and confident using data to inform prioritisation and decisions Strong stakeholder management skills across technical and non-technical audiences Passionate about building intuitive digital experiences that deliver measurable value Desirable Experience Experience in financial services, fintech, or regulated environments Exposure to personalisation, self-service platforms, or AI-enabled digital products Background in growth, optimisation, or experimentation (CRO, A/B testing) Why Join Ownership of a mission-critical digital channel Key role in a multi-year transformation program High autonomy with a pathway into broader product or strategy leadership Collaborative, modern product culture If you want this shortened for Seek/LinkedIn , made more senior , or rewritten as a candidate pitch , say the word and I’ll tune it.
