Cyber Security Policy Officer Role type: Ongoing / Permanent Salary: Clerk Grade 7/8 - ($113,574 - $125,720) plus superannuation and annual leave leading. Location: Sydney CBD, with hybrid working conditions in line with DCS Flexible Working Policy About the role The Cyber Security Policy Officer works as part of the Strategy, Policy and Government Relations team in Sydney to contribute to cyber security policy and engagement project development. You will provide analysis, advice and recommendations to support organisational and / or government cyber security initiatives and commitments. Ideal candidates will also have experience in providing administrative support and reporting for the activities of technical teams. About you Project Delivery: Lead the delivery of cyber security projects by applying structured project management methodologies and driving execution to meet scope, time and quality targets. Produce high-quality documentation to enable informed decisions and ensure successful outcomes. Policy Development & Regulatory Delivery: Execute policy and regulatory initiatives by managing timelines, priorities and stakeholder expectations and produce high-quality brief documentation to drive evidence-based policy development. Policy Advice & Operational Support: Promptly respond to policy queries with accurate, consistent advice that supports organisational objectives. Research, Analysis & Reporting: Conduct research and analysis to generate evidence-based reports that inform policy and strategic decisions. Stakeholder Engagement & Relationships: Build and maintain strong stakeholder relationships to enable timely advice and coordinated service delivery. Issues Identification & Resolution: Proactively identify and assess emerging issues, implementing timely resolutions to minimise risk and maintain progress. Enable informed, forward-looking decisions through early intervention and problem-solving. Governance: Embed best practice governance by enhancing policies and processes that strengthen compliance and efficiency. Essential requirements Ability to stay abreast of emerging issues, risks and opportunities impacting cyber security within NSW Government and nationally, while providing timely and relevant advice on emerging topics or issues. Skilled in coordinating multiple projects simultaneously within defined timeframes and in an environment of conflicting and changing priorities, ensuring support whilst delivering against agreed activities and objectives. Possess strong communication and interpersonal skills Demonstrated experience in building and maintaining strong stakeholder relationships to deliver timely advice and consistent services that achieve organisational objectives. An Australian Citizen, including the ability to obtain and maintain a Baseline or higher National Security Clearance and undergo a compulsory Police Check. Qualifications: Tertiary qualifications or equivalent professional experience in policy development, strategy, or Information Technology (IT). Experience in cybersecurity is desirable but not essential. A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities. How to apply Please click ‘Apply Online’ and submit your application with: A resume (max four pages) detailing relevant knowledge, skills and experience. A cover letter (max two pages) addressing how you meet the key accountabilities within the Role Description and the Job Advert. Submissions that have not followed the above or that are submitted via email will not be considered. About the team The Uplift, Advisory & Engagement (UA&E) team delivers operational, strategic and policy support to Cyber Security NSW and the wider NSW Government on cyber security matters. UA&E uplifts the cyber security posture through tailored advice, security assessments and other initiatives to drive a cyber-aware culture. About Cyber Security NSW Cyber Security NSW provides centralised services and all-of-government leadership to drive a cyber-resilient NSW Government that can safeguard the confidentiality, integrity and availability of government systems, services and data for NSW communities. Cyber Security NSW is an all-of-government function located within Digital NSW in the Department of Customer Service. Learn more about Our Vision and Cyber Security NSW . ID Support NSW is a nation-leading business unit in Cyber Security NSW that deliver public-facing advisory services dedicated to assisting victims of identity theft and crime and supports the NSW Governments data breach response. With recent data breaches and increasing fraud, identity resilience is key to preventing misuse. Learn more about ID Support NSW and help shape how identities are protected and remediated in NSW. Why join us? Flexible working: We offer a broad range of flexible working arrangements. Career development: Ongoing learning and development opportunities through expert-led sessions, online training and professional development opportunities. Work-life balance: Flex time accrual for extra hours worked (for non-Exec roles) based on a 35-hour work week. Wellbeing support: access to employee assistance programs, including EAP, Fitness Passport, and wellbeing initiatives. Inclusive culture: staff led Employee Resource Groups (ERGs) including DCS Pride, Young Professionals Network and more. Leave entitlements: Four weeks annual leave and paid sick leave, carer’s leave, and long service leave. Salary Grade 7/8, with the base salary for this role starting at $113,574 base plus superannuation Click Here to access the Role Description . For enquiries relating to recruitment please contact Amy Vierboom via amy.vierboom@customerservice.nsw.gov.au. Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. Closing Date: Friday 13th February, 2026 @ 10.59am Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state. Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here . We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact amy.vierboom@customerservice.nsw.gov.au or 02 9494 8351. For more information, please visit Information on some of the different types of disabilities Information on adjustments available for the recruitment process
