Description MUFG Pension & Market Services is a global business connecting millions of people with their assets – safely, securely, and responsibly. We have over 6500 employees across 4 continents and continue to grow every day. MUFG Retirement Solutions is the largest business under MUFG Pension and Market Services and we are the leading administrator for super funds in Australia. Many of our clients are household names. We are well positioned within a growing superannuation industry, combining our rich legacy with a fast-paced environment that enables rapid career growth. We are a diverse team with employees from various cultural and linguistic backgrounds, and we make sure to celebrate the successes of our clients and our people. About the Role We are seeking a proactive Receptionist / Facilities Management Officer to manage our Front of House experience and support office facilities, tenancy coordination, and general administrative operations across the business. Key Responsibilities Deliver a professional Front of House service, including managing enquiries, visitor access, reception presentation and security procedures. Coordinate meeting room bookings, calendars, hospitality requirements, couriers, cabcharge registers, and general administrative support. Liaise with building management and external service providers to manage maintenance, repairs, and tenancy requirements across MUFG sites. Oversee office facilities including furniture, equipment, procurement, staff location records, and support for internal relocations. Process invoices, manage cost centre allocations, and assist with monitoring expenditure. Support Health & Safety activities including First Aid, Fire Warden duties (training provided), and maintaining safe workplace standards. Build strong relationships with suppliers to support efficient operations and identify opportunities for cost‑effective improvements. Experience & Attributes Some experience in reception, administration, or customer‑facing support roles Strong customer service mindset with excellent communication skills Proficient in MS Office including Outlook, Excel and PowerPoint Highly organised, detail‑focused, and able to manage competing priorities Confident using initiative and solving problems independently Collaborative, adaptable, and professional in all interactions Some of our Employment Benefits FlexiWorks – enabling our employees to work in the office and at home Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose Talent Referral Program Salary Sacrificing via Superannuation Employee Assistance Program Learning & Development – development at your fingertips via self-paced learning, including educational assistance support Employee discounts – access discounted rates and offers from a variety of providers including Bupa and Microsoft Novated Car Leasing Culture at MUFG Pension & Market Services We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement and growth. Be part of our company and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities. How to apply Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role. Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.
