About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: When you think about Four Seasons, we hope unparalleled luxury comes to mind. But what is luxury, really? Our answer may surprise you. To us, true luxury is a meaningful sense of belonging. It is a dedicated focus on how people want to be treated, grounded in the genuine care you experience during your stay and defined by an abundance of humanity and generosity. This starts with our passionate team, welcoming you to be the centre of our world, anywhere in the world – and always with a distinctly human touch. The views are just the beginning at Four Seasons Hotel Sydney, located at the epicentre of the historic Rocks district, sparkling Harbour and buzzing CBD. Chic rooms and suites embrace the iconic attractions just steps away, while the award-winning restaurant and street front bar are destinations unto themselves. Four Seasons Hotel Sydney is seeking an experienced and service-driven Cabana Supervisor to lead our poolside dining experience throughout the spring and summer season. As the warmer months conclude and the pool closes, this role will transition into an In-Room Dining Supervisor , offering year-round leadership opportunity within Food & Beverage operations. This is a unique dual-role position designed for a hospitality professional who thrives in dynamic environments and is passionate about elevated guest service. The Opportunity During Spring and Summer , you will oversee our luxury cabana and poolside service, ensuring a seamless, vibrant, and memorable experience for our guests. When the pool season concludes, you will transition into a supervisory role within In-Room Dining , maintaining the same exceptional standards in a more intimate, personalised service setting. What you will do: Cabana Supervisor (Spring/Summer) Leading daily cabana and poolside food & beverage operations. Supervising, coaching, and motivating the pool service team. Ensuring service standards align with Four Seasons luxury expectations. Creating a welcoming, energetic, and refined poolside atmosphere. Managing guest requests and resolving concerns with confidence and care. Overseeing cleanliness, setup, stock levels, and presentation of the pool area. In-Room Dining Supervisor (Off-Season) Supervising daily In-Room Dining operations and service flow. Supporting and guiding the IRD team to deliver personalised guest experiences. Ensuring accuracy, timeliness, and presentation of orders. Maintaining strong communication with Culinary, Front Office, and Guest Experience teams. Upholding hygiene, safety, and service standards at all times. What you will bring: Previous supervisory experience in Food & Beverage, preferably within luxury or premium hospitality. Confident leader with a warm, engaging service style. Highly organised with strong attention to detail. Flexible and adaptable, comfortable working across different service environments. Excellent communication and guest engagement skills. Current RSA certificate essential. What We Offer: Complimentary stays at Four Seasons properties worldwide Competitive remuneration and career growth opportunities Access to award-winning training and development programs Staff meals and laundry for work attire A supportive, inclusive culture guided by the Golden Rule – treating others as we wish to be treated If you are passionate about leading exceptional service experiences — whether poolside under the summer sun or through thoughtful In-Room Dining — we would love to hear from you.
