Sales & Service Consultant – Life Insurance Industry: Life Insurance Location: Sydney CBD (Hybrid: 3–4 days WFH) Salary: $85,000 – $95,000k Base Super Benefits Experience: Insurance Experience is a must! Life Insurance Experience is highly desireable! About the Role WOW Recruitment is partnering with one of Australia’s fastest-growing life insurance providers to find a motivated and customer-focused Sales & Service Consultant . This role is all about delivering a standout experience – supporting customers through their applications, managing servicing requests, and ensuring every interaction leaves a positive impression. You’ll be joining a business known for its award-winning culture and genuine commitment to career development. Why You’ll Love It Competitive salary package with clear pathways for career growth Hybrid model : work from home 3–4 days a week Every second Friday off – enjoy a true work-life balance Be part of an award-winning business with one of the highest employee engagement scores in the industry Work with a supportive, down-to-earth team that celebrates success together Regular team lunches, offsite trips, and social events that make work fun What You’ll Be Doing Deliver outstanding customer service that builds trust and loyalty Guide customers over the phone through life insurance applications with accuracy and compliance Conduct tele-underwriting calls to gather important risk-related information Process new business applications, onboarding, and servicing requests efficiently and compliantly Collaborate with key teams including Underwriting, Operations, Product, Marketing, and Customer Service Suggest improvements to processes and service delivery to support ongoing growth What We’re Looking For Previous experience in sales, customer service, or life insurance administration (financial services experience highly regarded) Excellent phone communication skills with the ability to build rapport quickly Strong attention to detail and a commitment to compliance Ability to stay organised and accurate in a fast-paced environment A proactive, solution-focused mindset that aligns with company values Driven to deliver great outcomes for both customers and the business Keen to join a business that’s redefining life insurance? Apply now or reach out for a confidential chat: emily.field@wowrecruitment.com.au SCR-emily-first
